Program Supervisor - Phoenix, United States - State of Arizona

State of Arizona

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect._

PROGRAM SUPERVISOR

Job Location:
3221 N. 16TH STREET
PHOENIX, ARIZONA 85016

Posting Details:

Salary:
$ hourly, $65, annual

Grade: 21

Closing Date: 5/21/2024

Job Summary:

Under the direction of the Department of Child Safety Program Manager, this position serves as a Supervisor and is responsible for managing the workflow of a unit of DCS Specialists, Case Aides and support staff that are engaged in child safety services.

Job Duties:
Directs, supervises and instructs direct reports according to department and regional policies pertaining to child protective services.

Reviews work products and analyzes facts obtained by DCS specialists. Provides input on cases.

Evaluates appropriateness of assessments and decisions made as well as intervention plans, case plans, progress, barriers, placement, services, visitation, etc.

to ensure child safety and compliance

Interviews and trains staff within the unit. Develops work schedules.

Meets monthly with employees to discuss performance. Completes employee evaluations. Initiates disciplinary actions, if necessary.

Responds/resolves problems and questions presented by customers, case participants, internal DCS staff, and other stakeholders to address concerns involving policy, procedures and issues related to specific cases.

Attends management staff meetings, training, professional seminars, conferences and participates in problem-solving/decision-making.

Produces, utilizes and sends reports.

Other duties as assigned

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Federal and State laws, regulations and directives pertaining to protective services
Risk assessment practices and procedures
Principles and Practices of work leadership and management
Theories of personality development and adjustment
Policies and procedures of court systems
Community Resources
Policies and procedures of GUARDIAN and automated systems

Skill in:

Verbal and written communication
Eliciting information through interviews
Establishing and maintaining work relationships
Resolving problems
Delivering public speeches
Supervisory techniques

Ability to:

Maintain professional boundaries
Lead by example
Work as a team
Recognize employee strength and weaknesses
Prepare detailed documentation to ensure that the records are accurate to the reported information.
Perform after hour duties.

Pre-Employment Requirements:
Master's or Bachelor's Degree from an accredited college or university AND
one (1) year of DCS Program Specialist experience

OR—

Four (4) years of combined DCS Specialist Trainee/DCS Specialist/OCWI Investigator /Assistant Manager experience
OR
Three (3) Years of combined DCS Specialist Trainee/DCS Specialist/OCWI Investigator/Assistant Manager experience AND one year of *professional level supervisory experience

Professional level supervisor experience is defined as being accountable for managing people, deploying resources, administering performance evaluations, reviewing salary and making personnel action recommendations.

Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

Must be able to secure and maintain an Arizona Fingerprint Clearance card.
Must be able to secure and maintain clearance from the Guardian Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: _Driver's License Requirements._

Benefits:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting

Benefits include:

Paid sick leave.
Paid vacation that includes ten (10) holidays per year.
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Competitive health and dental insurance plans.
Life insurance and longterm disability insurance.

We also offer optional employee benefits that include: