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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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Front Desk - Colorado Springs, United States - Surgery Partners
Description
** Front Desk / Patient Services Rep**
**Job Category****:** Registration/Scheduling **Requisition Number****:** FRONT06446 Showing 1 location **Job Details**
**Description**
The Front Desk / Patient Services Rep will:
1. Greet patients upon arrival and check patients in on a daily basis.
2. Collect all co-pays/ coinsurances and back balances from patients if applicable.
3. Obtain photo ID and insurance card to be scanned into system.
4. Verify and set correct insurance to the chart in Next Gen for appropriate billing.
5. Attach correct billing data to each encounter at check in and resolve each claim edit as applicable at check out.
6. Check patients out as needed to assist with patient flow.
7. Ensure that applicable procedures/studies are scheduled/preop instructions are given
8. Prepare deposits, and ensure deposits are taken to the bank in a timely manner.
9. Prepare end of day packet and upload according to SOX approved workflow
10. Create new patient chart in the computer system upon patients arrival.
11. Send all paperwork to appropriate departments via inter-office mail.
12. Book appointments in scheduling system when applicable.
13. Confirm appointments for the following business day as needed.
14. Ensure procedure scheduling is being completed by the front office staff.
15. Assist with office duties that can be performed at the check in/out desk.
10 Assist with maintaining a pristine, professional office.
11 Maintain a neat and clean work environment.
**EDUCATION AND EXPERIENCE:**
High School Diploma or GED required. College degree a plus
Two years minimum front office experience in a medical environment
**Salary Range:**
**$14.00** **- $18.00 per hour,** **based on skill and experience level.**
**For Benefit Eligible Roles, Standard Benefits include:**
Health and dental insurance
Vision benefits
Life & Disability Insurance
Paid Time Off
401(k) plan with employer match
Flexible spending accounts
Additional optional benefits
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**