Conceirge and Front Desk - Monticello, United States - Veria Lifestyle
Description
Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk and Concierge agent.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process including booing of SPA treatment.
This is a full-time position with opportunities for growth and advancement.Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Assist with reservations and room assignments
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
Requirements:
- Previous experience in hospitality industries is preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient in computer skills, including Microsoft Office Suite
- Ability to type accurately and efficiently
- Familiarity with office management procedures
- Attention to detail and ability to maintain confidentiality
Please note that all positions at our company are paid positions. We do not offer unpaid internships.
Pay:
$ $17.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evening shift
Ability to Commute:
- Monticello, NY required)
Ability to Relocate:
- Monticello, NY 12701: Relocate before starting work (required)
Work Location:
In person
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