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    Crisis Stabilization Center Manager Mental - West Plains, United States - Ozarks Medical Center

    Ozarks Medical Center
    Ozarks Medical Center West Plains, United States

    1 week ago

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    Description

    Oversees clinical functions of Behavioral Healthcare staff.# Develops implements and monitors standards of clinical care for adult clients.# Responsible for implementing, monitoring and ensuring corporate compliance of OZH, JCAHO, CARF, HCFA, and DMH standard of crisis stabilization for all clinicians/providers delivering psychological services.

    Management of Crisis Stabilization Center including: overseeing activities of staff providing guidance and support regarding direct patient care; interaction with third-party crisis hotline provider, local law enforcement, and OZH Emergency Department

    30%

    Function as a direct clinical professional taking clinical calls and perform applicable assessments.

    20%

    Employee Relations:
    Establish and monitor employee training programs and education. Coordinate hiring activity of the department.

    15%

    Quality:
    Manage quality dashboard items that pertain to crisis services, including customer service.

    15%

    Financial:
    Assist Financial Analyst and/or Director in preparation of department budgets, monitor employee performance to standard.

    10%

    Service Recovery:
    Manage client issues with providers and external clinic locations

    10%

    Describe duties performed at periodic intervals, such as weekly, monthly, quarterly, and indicate the frequency.

    frequency

    BHC Management Team

    1/week

    OZH Intake Team

    As needed

    OZH Neuropsych Treatment Team

    As needed


    Position Titles Supervised:
    # of employees

    Clinical Support Tech

    2


    QMHP
    3

    Community Support Specialist

    3

    RN

    3

    Environmental Service Aide

    3

    Peer

    1


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