- Answer and respond to inquiries via telephone; providing information about rooms, rates, and amenities. Also provide information about our resort.
- Check guests in and out.
- Act as a concierge by offering suggestions for guests while adding personal recommendations and sharing local knowledge.
- Handle all guest interactions with the highest level of service and professionalism while accommodating special requests whenever possible, respond to guest complaints and escalate to proper management as needed, assist guests with inquiries regarding services, hours of operations of various outlets, events, directions, etc.
- Create reservations, make changes to reservations.
- Answer guest calls and direct guests appropriately.
- Act as liaison with Housekeeping Staff regarding guest rooms, etc.
- Upsell additional services, packages and retail items when appropriate.
- Previous hotel experience and/or customer service experience preferred.
- Must have a polite, pleasant and professional demeanor.
- Must be outgoing and enjoy helping others.
- Must have excellent written and verbal communication skills.
- Must be responsible and trustworthy.
- Must be flexible and able to work in a stressful situation.
- Must be able to work alone or within a team.
- Ability to work a varied schedule (must be able to work holidays and weekends).
- High School Diploma (as a minimum requirement), while courses in hospitality management are preferred.
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customer service representative>
Found in: Lensa US 4 C2 - 5 days ago
Family Dollar Boothbay Harbor, United StatesFamily Dollar - 185 TOWNSEND AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 3 days ago
Metrobank Bath, United States Full time**Customer Service Representative - Bath - Full Time** · **Team:** Retail & Business Banking · **Location:** Bath · **County:** Somerset · **Starting salary (depending on your level of experience) from circa:** 20,300 · **Ref:** 14741 · **Closing Date:** 05-Nov-2021 · As a ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
Androscoggin Animal Hospital Topsham, United States· Position at Androscoggin Animal Hospital · Client Service Representative · Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be ...
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Patient Services Representative
Found in: Lensa US 4 C2 - 5 days ago
Central Maine Medical Center Topsham, United StatesAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. · Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Topsham Family Medicine office ...
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Customer Service Representative
Found in: ZipRecruiter Standard US C2 - 5 hours ago
Ace Global Trading Ltd. Farmingdale, United StatesJob Description · Job DescriptionPosition Description · Salary is commensurate with experience. · Preferred/ Required Qualifications · Proven experience in customer service · Understanding of order processing and timelines · Ability to learn product information and develop a rap ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Dog House Freeport, United StatesJob Description · Job DescriptionFull-time Customer Service Representative · Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House We are looking for a full-time, top-level CSR to join our office staff of 3. Res ...
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Customer Service Representative
Found in: ZipRecruiter Standard US C2 - 5 hours ago
Kentrel Corporation Pittston Township, United StatesJob Description · Job DescriptionKentrel is seeking a Customer Service Representative to join our growing team · Monday to Saturday 9am-6pm · 34+ hours per week · Responsibilities: · Answer incoming calls · Make outbound calls · Assist customers with Scheduling appointments and a ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
Tillotek Staffing Solutions Topsham, United StatesJob Title: Customer Care · Company: Confidential · Location: Topsham, Maine · Reports to: Plant Manager · PositionSummary : · The Customer Care team member will provide excellent service to our external customers. This role is perfect for someone who likes to keep busy, prob ...
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Customer Service Representative
Found in: ZipRecruiter Standard US C2 - 5 hours ago
ADE Systems, Inc. Freeport, United StatesJob Description · Job DescriptionADE Systems, Inc. is one of the largest HVAC manufacturer's representatives in the New York Metro, Northern New Jersey and Northern & Southern Florida area who is seeking Entry level and Experienced individuals to join our growing team in our Free ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Catrina Milliman - State Farm Agent Freeport, United StatesJob Description · Job Description***THIS IS NOT A REMOTE POSITION*** · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
David Tremblay - State Farm Agent Lisbon Falls, United StatesJob Description · Job DescriptionBenefits:Flexible schedule · Opportunity for advancement · Paid time off · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independen ...
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Verizon Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Prompt Innovations Freeport, United StatesJob Description · Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Prompt Innovations. Our Verizon Customer Service Representatives help the local neighborhoods by offering Verizon's telecommunications products and services to in ...
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Customer Service Representative Insurance
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Bradley Insurance Group Denver, United StatesJob Description · Job DescriptionJob Description · Bradley Insurance Group is seeking a Commercial Lines Account Manager/CSR. We are hiring full time and part time candidates. · Salary + commission and benefits Flex hours possible. · Responsibilities · Manage client relationships ...
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Customer Service Representative- Brunswick, ME
Found in: Lensa US 4 C2 - 1 day ago
Bar Harbor Bank & Trust Brunswick, United States** Customer Service Representative- Brunswick, ME** · **Job Category****:** Retail ABM PB CSR **Requisition Number****:** CUSTO002278 Showing 1 location **Job Details** · **Description** · As the first point of contact for our customers, the Customer Service Representative is ...
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Temporary Meter Service Representative Collections
Found in: beBee S2 US - 2 weeks ago
National Grid South Yarmouth, United Statespay rate:$21.72 an hour · Key Accountabilities · All meter reading (Pedestrian, AMR, soft off and on). · Physical offs. · ERT changes. · Leak Survey and Leak Surveillance (including leak classification). · Field collections. · Wires down standby. · Assist on two-person assignment ...
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Lead Line Cook
Found in: Lensa US 4 C2 - 2 days ago
Benchmark Spruce Point Inn Boothbay Harbor, United StatesCome be a part of something bigger · Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we o ...
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Sailing Instructor
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Midcoast Hospitality Group Boothbay Harbor, United StatesJob Description · Job DescriptionSalary: $16/hr · The waterfront staff is the first point of contact with visiting boat traffic and represents the face of the waterfront to the entire resort. You will engage with water sports activities participants, the local boating community, ...
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Waterfront Staff
Found in: ZipRecruiter Test10P US C2 - 5 hours ago
Midcoast Hospitality Group Boothbay Harbor, United StatesJob Description · Job DescriptionSalary: $16/hr · The waterfront staff is the first point of contact with visiting boat traffic and represents the face of the waterfront to the entire resort. You will engage with participants in water sports activities, the local boating communit ...
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Mid Coast Patient Registration Clerks and Patient Service Representatives
Found in: One Red Cent US C2 - 1 day ago
MaineHealth Brunswick, United StatesSummary · MaineHealth is currently hiring for Patient Registration Clerks and Patient Service Representatives in our Emergency Departments and our Admitting Departments for Mid Coast Hospital (Brunswick, ME), Waldo County Hospital (Belfast, ME), Pen Bay Medical (Rockport, ME), a ...
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Financial Service Associate
Found in: Adzuna US C2 - 6 hours ago
Five County Credit Union Bath, United States· TITLE Financial Service Associate - Augusta, ME · EOE STATEMENT · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected ...
Guest Services Representative - Boothbay Harbor, United States - Midcoast Hospitality Group
Found in: ZipRecruiter Test10S US C2 - 5 hours ago
Description
Job Description
Job DescriptionSalary: $17 hourlyThe Front Desk/Guest Services Agent is the face of Linekin Bay Resort in Boothbay Harbor, ME. As the first point of contact for guests before, during and after their stay this position carries unique responsibilities. This position requires an exceptional level of guest service throughout the guest's stay. This is a seasonal position that starts approximately May 1.
Responsibilities
Requirements & Skills
Education