Salon Receptionist - Naples, United States - Tipsy Salonbar

Description

Salon Receptionist (PT/FT)
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

The Receptionist's responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email, or in-person, and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Qualifications:

• Minimum 6 months PRIOR EXPERIENCE as a Salon Receptionist, Salon Front Desk, or Salon Coordinator. (MUST have experience)
• Part-time or full-time availability.
• Hands-on experience with POS systems.
• Familiarity with processing transactions.
• Excellent communication abilities (verbal, phone, and email) with a customer service attitude.
• Solid organization and record-keeping skills.
• An ability to remain calm under stressful circumstances.

Responsibilities:

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival.
• Book and confirm appointments via phone and email.
• Process transactions (cash and credit cards) and issue receipts.
• Offer beverages and chat with clients who are in the waiting area.
• Welcome walk-ins, answer questions about services, and schedule appointments based on availability.
• Inform clients about new services and discounts.
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards).
• Update client records with contact and billing details, appointments and services offered.
• Maintain a tidy reception area.
• Order business cards, brochures, and stationery as needed.

About Tipsy Salonbar:

We are a one stop shop salon that does everything Hair, Skin, Nails, and a Bar Where you can bring your girls for a night out, or just come to have a day to yourself. We love clients feeling there bests and just being themselves. We encourage people to have fun, and enjoy the good vibes Also we love saving our clients time by doing multiple services to get them out quicker, and to make there experience like no other. Now more than ever everyone is on the go and wanting to make the most out of there day so they very much appreciate us being able to accomodate to there busy schedules