Front Bar Receptionist - Naples, United States - FACE FOUNDRI

Description

Job Description

FACE FOUNDRI NAPLES is the first of this incredible, fast-growing brand in Florida. Located near Naples' vibrant main street, you will have a hand in bringing affordable, accessible, and inclusive skincare to the Naples community. We are hiring warm, outgoing, hardworking, authentically amazing people who are looking for a place to work that inspires them, challenges them, and makes them proud to serve our clients.

As a Front Bar Receptionist, you will work in partnership with the Salon Manager to provide outstanding customer service. You will be apart of a fun and energetic environment with TONS of career growth potential

Job Duties and Responsibilities:

• Create an impeccable experience for each customer
  • A warm welcome, pleasant check-in, and friendly professional service greeting
  • Help check-out and rebook clients
  • Ensure consistent on-time appointment starts
  • Follow FACE FOUNDRI standards and protocols
  • Service and product education and recommendations that align with each client's unique needs
  • Client concerns resolved using a 'make it right' approach
• Meet and exceed service, product, rebook goals
  • Participate in required education
  • Attend all metric and goals meetings
  • Helps book appointments in-person and over the phone

• HS diploma or equivalent
• Current Florida Facial Specialist/Esthetician License students is a plus
• 1+ years customer service experience
• 1+ years of spa/salon experience is a plus
• Ability to work nights and weekends. Saturdays are required
• Flexible availability
• Ability to perform minor lifting
• Bi-lingual Spanish speaking is a plus