Jobs
>
Saint-Brieuc

    Senior Quality Assurance Analyst - Fairfax, United States - George Mason University

    Show more Collapse job
    Default job background
    Description
    Senior Quality Assurance Analyst

    Fairfax, VA

    Classified Staff


    Opening on:
    Mar



    Department:

    Information Technology


    Classification:
    Info Technology Spec 3


    Job Category:
    Classified Staff


    Job Type:
    Full-Time


    Work Schedule:
    Full-time (1.0 FTE, 40 hrs/wk)


    Location:
    Fairfax, VA


    Workplace Type:
    Hybrid Eligible

    Pay Band:

    06


    Salary:
    Salary commensurate with education and experience


    Criminal Background Check:
    Yes

    About the

    Department:


    The mission of the Enterprise Applications (EA) department is to plan, implement and maintain integrated central and distributed information systems and associated databases that support the business needs of the University.

    These systems include the Banner administrative applications (supporting student, finance, admissions, human resources, payroll, financial aid and procurement), Data marts/Business Intelligence (supporting strategic and operational end-user reporting requirements), decentralized systems and web applications (supporting budgeting, sponsored programs activity and other University applications) and support for Cloud-based platforms such as Salesforce/CRM and related add-ons, AWS, and Informatica data integration platforms.

    The environment is comprised of Oracle databases supporting Ellucian Banner and other administrative systems (e.g.

    Ellucian Workflow), In house systems (BSN app, PATS, PODS, Faculty Hiring system, eMOU, EIP, Travel Reimbursement, OSP Applications (PODS, PATS, Budget, etc.) using PL/SQL, Pro*C, Pro*Cobol, Oracle Forms, XML/JSON, ASP, JAVA, .NET Framework and Microstrategy running on Sun Solaris, Linux and Windows platforms.

    Support and administration is also provided for other third party systems such as AppWorx, fsaAtlas, Xtender (imaging) solutions, Workflow, DynamicForms, TK20 and others running on Windows, Solaris/Linux Servers.

    University applications written in Cold Fusion are also supported along with Web Content Management Systems using WordPress, and Drupal.


    The Enterprise Applications Support & Development (EASD) team within ITS's EA group works closely with Mason's Provost's office and units under the Provost's office as well as other units within the university in support of academic and research mission of the institution by supporting and addressing various needs related to IT, data, analytics, reporting, security, and process reengineering/automation, application development & support.

    The division strives to provide quality, timely, and efficient services to and to collaborate with members of the Mason community in support of the University vision and strategic plan.


    About the Position:


    The Senior Quality Assurance Analyst performs analysis, testing, documentation and implementation of CRM software (Native Salesforce and Connected apps) and other related application systems within Salesforce and related platforms and their integration with other enterprise systems, as well as assists in governance, project management activities and other assigned tasks.

    This work is performed by collaborating with stakeholders and team members including Salesforce Architects, Developers, and Administrators to meet the project requirements, completing tasks, and communicating project information to clients, project managers, or other project stakeholders while adhering to university policies and compliance with accessibility related standards (W3C, ADA, Section 508, etc.).


    Responsibilities:

    Requirements Analysis:
    Performs requirements analyses by reviewing business requirements and technical specifications related to Salesforce implementations; and

    Collaborates with business analysts, developers, and other stakeholders to ensure clarity and completeness of requirements.

    Test Planning, Design, and Execution:
    Develops comprehensive test plans outlining the scope, objectives, and approach for testing Salesforce applications. Identifies test scenarios, test cases, and data requirements based on functional and technical specifications;

    Creates detailed test cases that cover all aspects of Salesforce functionality, including customizations, integrations, and configurations. Executes manual and automated tests to validate that Salesforce applications meet specified requirements. Performs regression testing to ensure that new enhancements do not negatively impact existing functionality;

    Documents and tracks defects found during testing, providing detailed information for developers to reproduce and address issues. Collaborates with the development team to ensure timely resolution of identified defects;

    Conducts performance testing to assess the responsiveness, scalability, and overall performance of Salesforce applications. Identifies and addresses performance bottlenecks in collaboration with the development team;

    Verifies the seamless integration of Salesforce with other systems and applications. Validates data flow and consistency across integrated platforms; and

    Ensures the availability of relevant test data for Salesforce testing purposes. Develops and maintains data sets to cover various testing scenarios and conditions.


    Documentation:
    Maintains accurate and up-to-date documentation of test cases, test scripts, test data, and testing processes; and

    Provides reports on test execution progress, defects, and overall quality metrics.


    Continuous Improvement:
    Remains informed about Salesforce updates, best practices, and industry trends; and

    Identifies opportunities for process improvements and contributes to the evolution of testing methodologies within the organization.


    Collaboration and Communication:
    Works closely with cross-functional teams, including developers, administrators, and business analysts, to ensure a collaborative approach to quality assurance; and

    Communicates effectively with stakeholders to report testing progress, issues, and recommendations.


    Required Qualifications:
    Bachelor's degree in related field, or the equivalent combination of education and experience;

    Salesforce Developer and/or Administrator training certificate(s) or equivalent required;

    Substantial QA experience (typically five or more years);

    Significant demonstrated experience as a Salesforce QA Analyst in projects related to CRM application development and integration;

    Experience with integration with third party products with existing infrastructure (e.g. Informatica, Ethos);

    Experience with Salesforce connected app architecture;

    Experience with latest tools, best practices, QA methods, and Agile delivery;

    Experience with user interface issues pertaining to navigation, usability and functionality;

    Experience with or exposure to enterprise systems such as Banner, PeopleSoft, Workday, etc.;

    Knowledge of , Lightning, Visualforce, Apex;

    In-depth knowledge of testing methodologies, techniques and best practices as well as security standards and techniques to improve stability and security of new and existing systems;

    Good understanding of issue troubleshooting within Salesforce and related platforms;

    Excellent verbal and written communication skills;

    Excellent organization and time management skills and ability to assess priorities in meeting multiple deadlines;

    Ability to perform unit, functional, smoke, integrations, and regression testing with proper test coverage in all areas;

    Ability to define and implement improvements to testing and quality assurance processes within the team and across teams;

    Ability to analyze and understand software requirements to determine feasibility of testing within time and cost restraints;

    Ability and willingness to acquire new knowledge/skills and lead/train/assist other staff on projects as needed;

    Ability to manage multiple assigned tasks and responsibilities in high-pressure environments;

    Identifies and resolves problems in an effective and efficient manner;

    Demonstrated ability to follow instructions and complete assigned project and other miscellaneous tasks;

    Ability to perform work effectively in self-managed and team-based Agile projects and the ability to provide technical guidance and leadership to other team members; and

    Commitment to quality through the ability to translate complex functional/technical requirements into thorough test plans.


    Preferred Qualifications:
    Experience within higher education industry; and

    Experience with test automation tools.


    Instructions to Applicants:
    For full consideration, applicants must apply for

    Senior Quality Assurance Analyst

    at


    Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.


    Posting Open Date:
    March 26, 2024

    For Full Consideration, Apply by:
    April 23, 2024


    Open Until Filled?:
    Yes

    #J-18808-Ljbffr

    We have other current jobs related to this field that you can find below


  • BlueWater Federal Solutions Falls Church, United States

    Overview · BlueWater Federal is looking for a QA Analyst to support a DHA program · ResponsibilitiesProvide development of project Quality Assurance Plan and the implementation of procedures that conform to the requirements of the contract. · Provide an independent assessment ...


  • General Dynamics Information Technology Fairfax, United States Full time

    IT Quality Analyst Advisor · Transform technology into opportunity as an IT Quality Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in imp ...


  • General Dynamics Fairfax, United States

    Responsibilities for this Position Location: USA VA Fairfax Prosperity Ave (VAC063)Full Part/Time: Full timeJob Req: RQ168601 Type of Requisition: RegularClearance Level Must Currently Possess: SecretClearance Level Must Be Able to Obtain: NoneSuitability: Public Trust/Other Requ ...


  • T and T Consulting Services Falls Church, United States

    Job Description · Job Description · Project Overview: · Will provide services within the department of commerce in accordance with its mission. The Business Systems Analyst will support the Greater Atlantic Regional Fisheries Office (GARFO) with delivery of projects, creates te ...


  • Strategic Management Alexandria, United States

    Job Description · Job DescriptionCompliance Resource Center is a leading provider of innovative tools and services which help health care organizations manage compliance activities in the constantly changing regulatory environment. CRC's solutions include policy and procedure dev ...


  • George Mason University Fairfax, United States

    · Supervisor Accounting Operations · Fairfax, VA · Classified Staff · Opening on: Nov · Add to favorites · Favorited · View favorites · Department: Fiscal Services · Classification: Financial Svcs Specialist 2 · Job Category: Classified Staff · Job Type: Full-Time · Work Schedu ...


  • Thinktek Fairfax, United States

    Data/Quality Analyst · Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization e ...


  • Sierra 7, Inc. Falls Church, United States

    The Management Analyst, SME will conduct organizational studies, evaluations, design systems, procedures, conduct work simplification and measurement studies, prepare operations and procedure manuals to assign management in operating more effectively and efficiently. · Position ...


  • Inova Health System Fairfax, United States

    The Physician Insurance Analyst 4 completes all assigned EPIC billing/claim edits and ensures all required reports are filed timely and accurately. Identifies opportunities for revenue cycle performance improvements and reports to the management team as it relates to assigned dut ...

  • Maxim Healthcare Service

    BCBA - Supervisor

    4 weeks ago


    Maxim Healthcare Service Falls Church, United States

    Salary: $80,000 - $95,000 · Maxim Healthcare Services Falls Church, VA is hiring a Board Certified Behavior Analyst to help provide clinical oversight of clients receiving behavioral services. · Why Join Maxim · * Competitive pay, weekly paychecks, & quarterly bonus eligible* ...


  • ASRC Federal Holding Company Falls Church, United States

    Job Description · Agile Decision Sciences (ADS), a wholly owned subsidiary of ASRC Federal, is seeking a · DoD Health Research Protection Analyst to support a DHA contract. · Clearance: · US Citizen with ability to obtain Secret clearance · Responsibilities: · Provide progr ...


  • City of Peoria Falls Church, United States

    Job Description · Agile Decision Sciences (ADS), a wholly owned subsidiary of ASRC Federal, is seeking a DoD Health Research Protection Analystto support a DHA contract. · Clearance: US Citizen with ability to obtain Secret clearance · Responsibilities:Provide program analysis ...

  • InfoReliance

    Pricing Analyst

    2 weeks ago


    InfoReliance Fairfax, United States

    InfoReliance is hiring · Pricing Analyst · Location Fairfax, VA · Requirement: US Citizenship · The Pricing Analyst prepares complex pricing proposals in response to requests for proposals (RFP's) from Federal and Civilian government agencies. He/She participates on proposal ...

  • Inova Health System

    Sr. Systems Analyst

    1 week ago


    Inova Health System Fairfax, United States

    The Sr. Systems Analyst - Medical Staff Credentialing leads credentialing for the Provider Communication Team to consolidate and centralize provider communication function. Leads team that will serve as a central point of contact for provider communications. Provides leadership a ...

  • CGI Group, Inc.

    Quality Analyst

    1 day ago


    CGI Group, Inc. Fairfax, United States Full time

    Quality Analyst (Mid) - U.S. Citizenship Required · Position Description · CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI ...

  • Van Metre Companies

    Financial Analyst

    4 weeks ago


    Van Metre Companies Fairfax, United States

    At · Van Metre , we believe that each employee contributes directly to our growth, success, and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre is seeking a · Financial Analyst · to join our Corporate Financ ...

  • ASRC Federal Holding Company

    DoD Health Strategy

    5 days ago


    ASRC Federal Holding Company Falls Church, United States

    Job Description · Agile Decision Sciences (ADS), a wholly owned subsidiary of ASRC Federal, is seeking a DoD Health Strategy Policy Analystto support a DHA contract. · Clearance: US Citizen with ability to obtain Secret clearance · Responsibilities:Provide a wide range of supp ...


  • Holcim Fairfax, United States

    · Position: Test Support Analyst · Location: Fairfax, VA · Description: · Mission Essential Group, LLC (MEG), a Mission EssentialBusiness Unit, is a premier service provider of information managementsolutions for complex, mission-critical needs. MEG has earned a reputation as ...


  • General Dynamics Information Technology Falls Church, United States

    We are GDIT. We take pride in providing our clients with the data they need to make important decisions that impact the world around us. · You make GDIT your place by delivering insights to help our clients make impactful changes real. By owning your opportunity at GDIT, you'll b ...


  • MAG USA Inc. Fairfax, United States

    Position Summary · Act as a Cybersecurity analyst/Technician on project(s) or program(s) that are complex and unique in conceptual development and application related to DOD military operational requirements. Leverages Information Technology (IT) knowledge and technical acumen t ...