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Doral

    Air Exports Supervisor - Doral, United States - MERCURY AVIATION COMPANIES LLC

    MERCURY AVIATION COMPANIES LLC
    MERCURY AVIATION COMPANIES LLC Doral, United States

    3 weeks ago

    Default job background
    Description
    Job Details

    Job Location
    Apollo Freight - MIA - Doral, FL

    Position Type
    Full Time

    Education Level
    Not Specified

    Salary Range
    $40, $60,000.00 Salary/year

    Travel Percentage
    None

    Job Shift
    Any

    Job Category
    Warehouse

    Description


    Overview:
    We are currently seeking a dynamic and experienced Air Export Supervisor to support leading our air export operations team.

    This role involves overseeing aspects of air export operations, from resolving customer and employee conflicts to managing staff and department activities.

    The ideal candidate will be a strategic thinker with excellent negotiation skills, capable of driving business growth and operational efficiency.

    Key Responsibilities
    Oversee air export operations to ensure smooth and efficient processing.
    Resolve conflicts or complaints from customers and employees promptly and effectively.
    Achieve department objectives by managing staff, including planning, and evaluating department activities.
    Address customer complaints and identify solutions to enhance performance and efficiency.
    Create and manage team schedules to ensure optimal department coverage.
    Coordinate day-to-day operations, ensuring that all tasks are performed accurately and timely.
    Negotiate and manage rates with airlines and customers to maintain competitive pricing and profitability.
    Supervise the work of export agents, providing guidance and support as needed.
    Set and achieve business and profit objectives, contributing to the company's overall success.
    Explore opportunities to reduce costs without compromising quality or service.
    Analyze reports on revenue, gross profit, and net profit to identify areas for optimization.
    Provide comprehensive training to new and existing employees, ensuring a high level of competency and professionalism.
    Prepare and present reports to upper management, including feedback and strategic adjustments.
    Perform other duties as assigned, demonstrating flexibility and a willingness to contribute to the team's success.

    Qualifications


    About You:
    You have a solid background in air export operations, complemented by experience in leading and managing teams effectively.
    Your negotiation skills are top-notch, particularly when it comes to managing and negotiating rates with airlines and customers.
    Problem-solving comes naturally to you, and you're adept at resolving conflicts and complaints with a customer-first mindset.
    Organizing and overseeing daily operations is where you excel, ensuring everything runs smoothly and efficiently.
    You possess a keen ability to analyze financial reports, using this insight to drive profitability and business growth.
    Developing and training team members is a passion of yours, recognizing the value of continuous learning and professional growth.

    Your commitment extends beyond the typical workweek, willing to work Saturdays on a rotational basis and available for after-hours communication to ensure operational success.

    Communication is one of your strengths, capable of delivering concise and informative reports to upper management.


    Position Details:

    Job Type:
    Full-time


    Benefits:
    Health, Dental and Vision insurance
    Paid time off
    Flexible work schedule
    Cellphone reimbursement when applicable

    Supplemental Pay:
    Commission-based incentives

    Schedule:
    Monday to Friday with weekend availability as needed

    Work Location:
    Miami


    Join us in driving the next phase of our growth while building a rewarding career in a role where your contributions have a direct impact on our success.

    HPL Apollo is dedicated to creating an inclusive workplace where diversity is not only recognized but celebrated.

    We are proud to be an equal opportunity employer, welcoming applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or sexual orientation.

    Our commitment extends to comply with all federal, state, and local employment laws, including but not limited to the Fair Labor Standards Act, the Americans with Disabilities Act, the Family and Medical Leave Act, and the Fair Chance Initiative for Hiring where applicable.

    We believe in providing a work environment free from discrimination and harassment, where every employee feels valued and respected. HPL Apollo supports and adheres to the principles of fair employment practices and affirmative action.
    #J-18808-Ljbffr
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