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Tacoma

    Admin - Fife, United States - Mercer Distribution and Transport

    Mercer Distribution and Transport
    Mercer Distribution and Transport Fife, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    CES Operations Clerk Job Description

    Responsibilities include:

    • Coordinate with various US Customs agencies (USDA, FDA, CPSC) on exams set up
    • Communicate with broker/forwarders and consignees to receive information needed to set up exam
    • Coordinate with steamship lines and terminals to move containers to the exam site
    • Coordinate with Mercer Dispatch and other trucking companies to have containers moved to the site and arrange for pick up after exam
    • Coordinate with chassis companies and truckers to perform street turn on chassis as needed
    • Set up information in computer system for tracking purposes
    • Set up files and maintain information as the exam progresses
    • Inform warehouse lead so he/she can coordinate with custom agents
    • Notify customers of any issues with the exam and update customer as needed
    • Download pictures for our records and email any pictures to customer
    • Check containers in/out of yard
    • Multi-tasking within a Customs Exam Station, transportation and fulfillment warehouse
    • Enter work orders, track customs releases, enter customer invoices for billing
    • Ensure all paperwork and payment is received before container is approved to leave yard
    • Large volume, fast paced e-mail and phone receive/writing /returning
    • Document storage and filing
    • Flexibility in job duties/responsibilities (will be cross trained on other functions)
    • General customer service to include answering phones, account management, responding to customer inquiries
    • Assist in recording trucks coming in through back gate
    • Other duties as assigned

    General Qualifications:

    • Excellent communication skills with customers, customs agents, and coworkers
    • Previous experience in customs brokerage, knowledge of US import CES/CFS processes preferred
    • Must be able to multi-task effectively
    • Detail oriented, well-organized, and flexible
    • Excels in fast-paced, team-oriented environment
    • Demonstrate positive attitude when arranging on-time deliveries and tracking loads
    • Demonstrate strong proficiency in MS office suite- Excel, Word, Outlook, Access
    • High school graduate or equivalent, AA preferred

    Monday-Friday 8am-4:30pm.

    Pay Range $21-$23/hr

    Medical, Dental, 401k, Vacation, Sick, Holidays, Floating days

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