Director, Strategic Business Operations and Enterprise Program Management Office - New Windsor, United States - The MITRE Corporation

Description

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both.

That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees.

MITRE is different from most technology companies.

We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do.

The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation.

We're making a difference every day-working for a safer, healthier, and more secure nation and world. Our workplace reflects our values.

We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth.

If this sounds like the choice you want to make, then choose MITRE-and make a difference with us.

MITRE's Center for Transforming Health (CTH) operates the CMS Alliance to Modernize Healthcare (Health FFRDC), the FFRDC sponsored by the Centers for Medicare and Medicaid Services (CMS) and the broader Department of Health and Human Services (HHS).

The Business Operations and Enterprise Program Management Office provides critical support to the Vice President, as well as the operational divisions of CTH, in the areas of contract governance, enterprise operations and reporting, communications and outreach, strategic planning, and development and training of leaders.

The Enterprise Program Management Office cultivates and sustains strong relationships with our executive sponsor, drives impact and innovative solutions, and ensures effective and efficient stewardship of the FFRDC.

CTH is seeking a Director, Strategic Business Operations and Enterprise Program Management Office.

Roles and Responsibilities:

• Work with Center's Vice President, Directors, Chief Medical Advisor and Chief Engineer to operate the Health FFRDC with measurable sponsor impact, while ensuring highquality IDIQ delivery and management.
• Build and sustain a strong relationship with the CMS Alliance to Modernize Healthcare executive sponsor and Program Management Office.
• Lead efforts, in partnership with the FFRDC Executive Sponsor, to assure effective governance and stewardship of the Health FFRDC, including ensuring compliance with contract requirements at the IDIQ level.
• Manage the FFRDC's 5year comprehensive review processes to include sponsoring agreement updates and IDIQ level contract modifications.
• Demonstrate FFRDC accomplishments and communicate the value and impact of MITRE independent investments in addressing sponsor challenges through strategic communications and production of the Health FFRDC Annual Report.
• Lead efforts to develop FFRDC metrics and reports that allow the Health FFRDC Executive Sponsor and CTH leaders to effectively manage and make decisions; ensure appropriate data collection processes are in place to support required reporting.
• Work with Center's Vice President and Directors to lead the development of the center's annual strategic plan and measures.
• Shape and manage the CTH Alliance of partners and subcontractors to ensure we have the best team in place to meet current and future sponsor challenges.
• Grow our team that is serving our Health sponsors to ensure CTH as a great place to work by facilitating a strong culture of innovation, collaboration, and knowledge sharing. Deliver training as necessary to build skills and knowledge on operational processes and leadership competencies to deliver high impact results to our sponsors.
• Build strong, positive working relationships across CTH leadership teams, and across MITRE business partners, MITRE labs and other Program Management Offices across the MITRE enterprise.
• Develop and implement process and system improvements across the enterprise that drive efficiency, improve quality, and enhance delivery.
• Accountable for managing and leading business operations and people, including operational processes, project and/or organizational budgets, and the mission results of the people.
• Selfstarter, organized, and able to manage both MITRE's relationship with our Executive sponsors and the FFRDC Steering Group's priorities.
• Demonstrated ability to excel in a fastpaced, highvolume environment and pivot rapidly to address shifting priorities.
• Establish, organize, and execute Health Symposiums and Advisory Committees.
• Prepare MPS Advisory Committee and MITRE Board of Trustee Input.

Basic Qualifications:

• Typically requires a minimum of 15 years of related experience with a bachelor's degree; or 12 years and a master's degree; or a PhD with 10 years' experience; or equivalent combination of related education and work experience.
• Ten years' experience leading programs or projects for an FFRDC or related experience.
• Seven years of people management experience across multiple disciplines.
• In depth Knowledge of the Department of Health and Human services, mission, and strategy.
• Track record of senior/executive sponsorfacing execution and delivery excellence.
• Experience working with or overseeing PMO and operational functions such as: data use agreements/general data management activities; access to government facilities and online resources (badging/systems access); conflict of interest; and finance functions (supporting invoice preparation).
• Experience with shaping work under and/or administering task order activity under IDIQ contracts, including knowledge of contracts and task orders.
• Experience in a role/position involving contractual compliance, governance, and/or largescale program management.
• Accomplished liaison with expertise in collaborating with subject matter experts (SMEs) from diverse backgrounds, demonstrating a strong track record of successful partnerships.
• Demonstrated ability managing or leading matrixed teams with diverse skill sets to deliver across a broad range of technical requirements and deliverables, including demonstrated ability to conceptualize and guide development of highquality, impactful technical products aligned with FFRDC roles & strategy.
• High emotional intelligence in working with sponsors and team members at multiple stages of career and professional experience.
• Exceptional communication, collaboration, and interpersonal skills (external/sponsorfacing and internal)
• Demonstrated ability to independently deliver technical products.
• HHS Suitability

Preferred Qualifications:

• Government contracting experience
• Track record of successfully managing projects as a Project Lead or Department Manager
• Understanding of MITRE's Business Intelligence and Operations Systems including Salesforce, Clarity, CLM, P2P, and Workday

Our culture is a tangible asset that endures through our people and leaders.

At MITRE, our leaders must also demonstrate and continually develop a consistent set of shared Leadership Competencies:

• Lead with a

Strategic Mindset:

Drives alignment across MITRE to achieve our mission by engaging across and beyond the enterprise, making and executing decisions, and activating the Good Growth Strategy.

• Create Value: Takes a broad approach to solving complex problems using a national and global lens. Unleashes the full capabilities of our people in a relentless pursuit of innovative solutions that are scalable, equitable, transferable, and sustainable.
• Cultivate Inclusion: Creates an environment and opportunities, built on trust, where people can be their whole authentic self, feeling welcomed, supported, engaged, and respected for who they are and what they contribute to the organization. Embraces and engages all dimensions of diversity to exponentially expand MITRE's impact in solving problems for a safer world.
• Communicate for Impact: Conveys powerful messages tailored to the unique needs of stakeholdersand desired outcomesin a style that engages and inspires action. Exemplifies active listening to foster collaboration, understanding, and alignment.
• Commit to Action and Outcomes: Holds self and others accountable for acting on and achieving established objectives. Exemplifies cultural attributes while executing and delivering impactful outcomes.

This requisition requires the candidate to have a minimum of the following clearance(s):
Secret
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):
Secret

Work Location Type:
Onsite
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