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New York City

    Member Services Administrative Internship Opportunity 2024 - New York, United States - Food Bank For NYC

    Food Bank For NYC
    Food Bank For NYC New York, United States

    4 weeks ago

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    InternshipSHIP
    Description
    This position works within the Member Services department. This department is responsible for providing support and assistance to members, managing membership data, and ensuring member satisfaction.

    To support these tasks, this position will:

    • Task A: Create and dispatch food safety training cards.
    • Task B: Conduct Tax ID (also known as Employer Identification Number or EIN) verification for member organizations on NetSuite. The intern will spend most of their time researching, verifying, and updating EIN information for member organizations within the NetSuite system, ensuring accuracy and compliance.
    • Task C: Assist in phone outreach to update Member Agency contacts.
    • Task D: Assist with administrative tasks within the Member Services department, such as organizing member files online, responding to member inquiries via email or phone, or updating membership documentation.
    Skills (Required & Recommended):


    • Compassionate, patient, and sensitive to the needs of people experiencing food insecurity.
    • Basic computer skills; typing, data entry, Outlook, Microsoft Suite
    • Strong communication skills
    • Basic skills with data and numbers
    • Exceptional listening skills
    • Attention to detail

    Benefits:

    • Completion of a project that will impact the work being done at Food Bank for New York City.
    • Time with Senior Executives at intern specific fireside chats
    • Presentation skills, present your completed project(s) to Food Bank stakeholders
    • Knowledge of food systems, food safety, and food sustainability
    • Experience working in the non-profit space.

    End of Internship Project:

    • The intern will conduct and present an analysis of the data collected during the Employer Identification Number (EIN) verification process. This analysis will entail examining the number of organizations that have undergone verification, comparing the accuracy of EIN information that we have on PDF/Paper records and the data stored in NetSuite, and identifying any inconsistencies or discrepancies that may arise.
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