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    Customer Service Representatives - El Paso, United States - V-Tech Solutions

    V-Tech Solutions
    V-Tech Solutions El Paso, United States

    1 week ago

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    Description

    >> IMMEDIATE OPENINGS For Customer Service Representatives - UP TO $14/HR IMMEDIATE OPENINGS For Customer Service Representatives - UP TO $14/HR Summary Title:IMMEDIATE OPENINGS For Customer Service Representatives - UP TO $14/HRID:1272Location:El Paso, TX Description We are currently interviewing for motivated, energetic and committed customer service professionals in El Paso, TX. This position pays up to $14 an hour.

    **CALL CENTER HOURS OF OPERATION**

    Monday Friday 6:00 a.m. 9:00 p.m. MST

    Saturday & Sunday 9:00 a.m. 3:00 p.m. MST

    This position supports a federal government call center supporting federal student loan assistance. You must be a United States citizen and pass a background investigation in order to obtain a federal security clearance. **YOU ALSO CANNOT HAVE ANY LATE OR DELINQUENT STUDENT LOANS OR FEDERAL DEBT.**

    You must be able to type 30 words per minute and have basic skills in Microsoft Word/Excel/Outlook.

    There are three weeks of mandatory remote training you will have to attend if offered a position and you must attend every day. This is non-negotiable. This is **NOT** a remote position. After the remote training, you will be expected to come in office.

    Responsibilities on the job include:

    Answer and respond to inbound inquiries using various communication mediums

    Use scripted responses to calls and document calls

    Adhere to the established call center standard operating procedures

    Maintain an empathetic and courteous demeanor

    Adhere to work schedule to include start time, breaks and lunch and closing shift as scheduled

    Mandatory three weeks of training

    **E/O/E**

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