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    Front Desk Coordinator - Cleveland, United States - Sono Bello

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    Description

    ** Front Desk Coordinator**

    **Job Category****:** Operations Support **Requisition Number****:** FRONT003397 Showing 1 location **Job Details**

    **Description**

    A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.

    No work on Holidays or night shifts so you can have a normal/regular life balance

    Work in happy medicine; treating patients who are excited about improving their lives

    An opportunity to work in the growing fast paced world of aesthetics

    A small practice feel, with big company support

    **Key Responsibilities:**

    Customer Service/Administration

    Greet all patients, and offer beverage

    Check patients in and make sure schedule reflects appointment status

    Check patients out and schedule next appointment

    Maintain accountability for the schedule book

    Introduce visitors to the appropriate personnel that will assist with their concerns

    Conduct confirmation calls for appointments

    Pull next days patient charts and organize per scheduled appointment time

    Prepare new patient charts

    Maintain inventory of all front office supplies

    Check email and forward to the appropriate staff member

    Organize and maintain file system

    Keep Font Desk and Lobby area clean

    Billing

    Process payments

    Print daily close out reports on scheduling system and review for accuracy.

    Fill deposit slips for all received cash and checks

    **Schedule will be Tuesday - Saturday on a regular basis**

    **Physical Demands:**

    *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

    Use of the telephone, computer and other related instruments or devices

    Vision and hearing acuity

    Standing and walking for periods of time

    Ability to lift up to 25 pounds

    **Key Skills/Qualifications:**

    Must be familiar with MS Office, including Excel

    Ability to write routine reports and correspondence

    Ability to speak effectively before groups of customers or employees of the organization

    Ability to add, subtract, multiply and divide

    Ability to carry out instructions furnished in written, oral, or diagram form

    Ability to problem solve

    **Skills**

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**

    **Required**

    High School or better.

    **Experience**

    **Preferred**

    **1 year:** Office/ Administrative Experience



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