- Process transactions/tasks within coverage area
- Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures
- Follow escalation framework, taking responsibility for identifying, escalating and preventing issues
- Raise issues, question others and offer solutions/ideas
- Perform Client Due Diligence review in support of the Firm's new client onboarding and existing client regular review in accordance with the applicable regulatory program requirements (such as US, UK, Germany, Dubai, US, Hong Kong, Singapore KYC requirements and applicable eligibility standards)
- Prepare client outreach templates and work closely with the IBD Onboarding team and bankers to create a seamless experience for new clients onboarding with Morgan Stanley
- Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment
- Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests
- Culture carrier across Operations, embracing the Firm's core values
- Strong attention to detail and research/investigative skills
- Strong understanding of the Client Onboarding Process and documentation/information specific to KYC/AML and the different types of entities
- At least 2 years' relevant experience would generally be expected to find the skills required for this role
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Client Onboarding Operations Analyst - New York, NY, United States - Morgan Stanley
Description
We're seeking someone to join our team as an Analyst in Shared Services and Banking Operations department to work on cross functional projects in support of changed or new regulations, processes and controls that have an impact across the firm coordinating with legal, compliance, central change and technologyIn the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo
This is an Analyst position within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
What you'll do in the role:
Morgan Stanley:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years
At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries
At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration
Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world
Learn more about how we put this commitment to action:
We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry
Role is hybrid and will require in office attendance 3 days/week
Expected base pay rates for the role will be between 70000 and 75000 per year at the commencement of employment
However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence
Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools
We want to be the first choice for prospective employees
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet)