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    Assistant Golf Professional - Los Angeles, United States - The Los Angeles Country Club

    The Los Angeles Country Club
    The Los Angeles Country Club Los Angeles, United States

    1 week ago

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    Description

    Job Details

    Job Location
    The Los Angeles Country Club - Los Angeles, CA


    Salary Range
    $ $25.00 Hourly


    Description

    Position Summary

    Responsible for being attentive to all members and guest needs while maintaining a clean, organized work environment through-out all of golf operations.

    Seek to oversee, develop and exceed desired expectations in his/her delegated area of responsibility within the golf operation, while assisting other team members to do the same.

    Relied upon to work efficiently within the procedures of each part of the operation while keeping in line with the standards of The Los Angeles Country Club and the expectations of its membership and Club management.


    Position Responsibilities General
    To maintain and achieve seamless member relations and services that exceeds expectations
    Communicate with staff and members alike to follow through on inquiries and requests pertaining to retail orders and golf operations
    Provide expertise and product knowledge to increase shop sales, while utilizing the POS software
    Coordinate order of play and daily golf course events with the Starter and fellow professionals
    Monitor pace of play in accordance to LACC standards
    Assist fellow staff members in the golf operation where staffing and needs present themselves
    Provide individual golf instruction to our members when time allows
    Responsibilities specific to tournaments
    Manage all responsibilities and task pertaining to tournament operations
    Meet with Tournament Chairmen, F&B Supervisor(s), and Senior Catering Manager 3 months prior to each event to review budget and tournament details
    Provide all calendars updates, communications and staff assignments regarding tournament details
    Update, maintain and provide accurate write-ups and budgets for all tournaments
    Facilitate the ordering of supplies and trophies needed for all tournaments to arrive at least 1-week prior to each tournament
    Execute successful tournaments and club with in a club events to exceed member and guest expectations
    Provide detailed summary sheets and review for each event to improve for the following year


    Responsibilities specific to merchandising
    Oversee receiving and purchasing of invoices for golf shop
    Maintain pricing structure that aligns itself with budgeted COGS and Sales goals
    Oversee the review of statements for outstanding invoices so as to avoid accounts being placed on hold
    Oversee all special ordering alongside the Merchandise Buyer
    Assist with all hard goods orders and the stock buying process in general
    Coordinate demo and rental programs with vendors
    Complete weekly inventory of demo and rental equipment
    Schedule demo days and coordinate spring demo day spectacular
    Assist in managing monthly inventory process and end of month inventory reporting
    Provide adequate training and management of staffs merchandising of the golf shop


    Responsibilities specific to Teaching & Junior Golf
    Develop a yearlong Junior Golf Program through use of clinics, lesson programs, junior camps, PGA Junior League and tournaments
    Work closely with Junior Golf Chairman in devising and scheduling all Junior Golf programs
    Travel with PGA Junior League teams to all local/regional events
    Coordinate yearlong membership clinic series and evenly delegate instructors amongst the Assistant Professional staff
    Monitor and track use of teaching equipment (trackman, iPads, Boditrack) through a sign-out/sign-in list
    Work with Head Golf Professional and Director of Golf to arrange monthly or bi-monthly educational opportunities for Professional Staff


    Responsibilities specific to Supervising and managing
    Direct a team of outside service staff to achieve a goal of seamless member services
    Assist with scheduling and training of all outside operations staff to meet management expectations
    Develop, enforce and maintain policies and procedures for outside operations staff
    Oversee and manage opening and closing shifts to ensure the high expectations of esthetics and service are met daily
    Oversee supplies and maintenance of equipment for the outside operation to ensure par levels and their life span


    Qualifications

    Qualification Standards

    Specific Job Knowledge, Skills and Abilities:
    Exceptional customer service and interpersonal skills
    Experienced in use of Microsoft Office
    Good written and verbal communication skills
    Strong interpersonal and sales skills
    Self-motivated with desire to promote and market
    Ability to communicate in high intensity work environments
    High aptitude for attention to detail
    Strong organizational, planning and prioritization skills
    Desire to grow and mature with in the golf industry

    Education
    High School education required
    College graduate preferred
    PGA Member in good standing preferred

    Experience
    One (1) year previous Assistant Golf Professional experience in country clubs is preferred

    Physical Demands

    The physical activities listed below are representative of those that will be required on a regular basis to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    For a 40 hour work:
    Work involves lifting, pushing, pulling, loading or carrying 60lbs or more
    Work involves moving/driving equipment or motorized golf carts
    Work involves bending, squatting, stooping, scrubbing, pushing, pulling, stirring, reaching, lifting, sitting, and twisting
    Work involves climbing or running
    Work involves being outside or exposed to weather conditions over a long period of time
    Work involves long periods of standing or walking


    Grooming
    All employees must maintain a neat, clean and well-groomed appearance per club standards. Professional business attire required.


    Other

    Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

    Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.

    In addition, attendance at all scheduled training sessions and meetings is required.


    Compensation
    Competitive within the industry and commensurate with experience and qualifications.
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