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    Customer Service Engineer - Detroit, United States - Contemporary Amperex Technology Co., Limited

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    Description

    Job Description:

    1. Lead to solve customer on-site problems in a timely manner including, but not limited to warehouse, logistic, delivery and customer production issues.

    2. Collaborate with CQE/RQE to collect resolve production issue, communicate with customer/CATL, to mitigate issue impact.

    3. Build deep contact with customers, establish good customer relationships, and enhance customer's perception of our company's services.

    4. Gain insight into targeted dynmaics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.

    Job Requirement:

    1. Bachelor or master degree

    2. Advanced in Excel, Word, PowerPoint, Visio, Project

    3. More than 3-year work experience in Project Mgt., Education, Consulting, After Sales, or industrial/automotive (optional)

    4. Proficiency in English / Chinese, better to master more languages

    5. Capability of good language expression, business negotiation, on-the-spot adaptability

    6.Have battery knowledge



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