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    Assistant Branch Manager I - Houston, United States - Harris County (TX)

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    Description
    Position Description


    Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services.

    HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

    Assistant Branch Manager I - Adult and Young Adult Programming (Barbara Bush Branch Library) Overview:

    Directs and coordinates the daily operations of the Adult and Young Adult Program Department.

    This position implements and interprets library policies for library users and staff, supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and are aligned with the library and department strategy.

    They serve as a liaison between Library Departments, Branch Managers, and branch staff and monitor current strategic objectives to develop future library services, community partnerships, and programs.

    Exemplify the high standards and expectations for the library system in its daily operations and services.


    Duties & Responsibilities:

    • Selects, supervises, and coaches assigned staff
    • Provides leadership and coordinates schedules and workflow for effective service delivery
    • Provides for the training and motivation of staff to make full use of individual capabilities and to meet changing system demands
    • Establishes work rules and performance standards, trains and coaches performance, and initiates and implements disciplinary actions as warranted
    • Identifies library needs in the community; plans and provides adult and young adult services and programs to meet community needs
    • Develops and manage the department's planned expenditures, including gift funds, when applicable; identify grant opportunities
    • Supervises the library in the absence of the Branch Director
    • Develops and maintains rapport with external stakeholders, including the library Friends
    • Oversees the shaping of engaging and attractive adult and young adult collections through awareness of current literature
    • Prepares reports to compile and analyze the department's statistics
    • Attends staff and administrative meetings, activities, and professional conferences and actively serves on committees
    • Researches and applies for grant opportunities
    • Other duties as assigned
    Harris County is an Equal Opportunity Employer

    If you need special services or accommodations, please call or email

    This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

    Requirements

    Education &

    Experience:

    • Master's degree in Library and Information Studies or a related field from an accredited university or college
    • Consideration will be given to individuals currently pursuing a master's degree in Library Science and will be completing the degree within the next four (4) months. Proof of completion of the degree will be required for permanent status in the position.
    • Two (2) years of library experience working in a variety of roles displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources.
    • Two (2) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment
    OR


    • Bachelor's degree from an accredited college or university
    • Four (4) years of library experience working in a variety of roles displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources.
    • Four (4) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment
    OR


    • Associates degree in any field or 60 hours of secondary education credits from an accredited college or university
    • Seven (7) years of library experience working in a variety of roles displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources.
    • Seven (7) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment
    OR


    • High school diploma or G.E.D. equivalent
    • Nine (9) years of library experience working in a variety of roles displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources.
    • Nine (9) years of full-time progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment

    Additional Requirements:

    • Unofficial copies of transcripts are required along with the application.
    • Available and reliable transportation for work-related duties.

    Knowledge, Skills & Abilities:

    • Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.
    • Principles and practices of professional library work, including modern library methods, practices, techniques, and terminology
    • Principles and practices of supervision, training, disciplines, and performance coaching and evaluation
    • Policies, procedures, and functions of the library system
    • Establish and implement goals and objectives for the Library
    • Ability to exercise initiative and act with discretion
    • Analyze and respond to community needs and requests
    • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
    • Proficient with Social Media (Facebook, Twitter, Instagram, etc.) and using the internet
    • Working Knowledge of Office 365
    • Excellent communication skills (verbal & written)
    • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
    • Ability to work well with public and staff members
    • Ability to exercise initiative and act with discretion
    • Must use your personal mobile device for our Multifactor Authentication process


    NOTE:

    Qualifying education, experience, knowledge, and skills must be documented on your job application.

    You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.

    "See Resume" will not be accepted for qualifications.

    Preferences


    Experience:

    • Experience working with Adults and Young adult groups (preferred)
    • Experience with budgeting and financial resource management (preferred)

    Language:

    • Bilingual (preferred)
    General Information

    Position Type and Typical Hours of Work:

    • Full-Time | Regular 40 hours a week.
    • Typical shifts are Day, Evening, Nights, Weekends, etc.
    • May require attending meetings, council session, or after-hours events and off-site meetings.

    Salary:
    * $30.37 Per Hour

    • Paid Biweekly

    Work Environment and Physical Demands:

    • Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell).
    • Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, and GPS.
    • Exposure to

    Environmental Conditions:
    This position generally works in an office setting with overhead lighting and long periods of screen time.

    At times, work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes.


    • There could be exposure to dangerous or aggressive/adverse populations.
    • Driving: Available and reliable transportation for work-related duties.
    • Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.
    • Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds.
    • Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communication in conversations, and respond to verbal inquiries.

    Reporting Relationships:

    • Reports To Position: Branch Manager
    • Supervises Positions: Librarian, Library Specialist, and Library Technician

    Work Location:

    • Barbara Bush Branch Library -6817 Cypresswood Dr, Spring, TX 77379
    Employment may be contingent on passing a drug screen and meeting other standards.


    Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.


    BENEFITS


    Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

    The following list of benefits is offered only to employees in regular (full-time) positions:


    • Medical Coverage
    • Dental Coverage
    • Vision Coverage
    • Wellness Plan
    • Life Insurance
    • Long-term disability
    • Employee Assistance Program
    • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
    • Eleven (11) County-observed holidays and one (1) floating holiday
    • Professional development opportunities
    • Dependent Care Reimbursement Plan
    • Healthcare Reimbursement Account
    • 457 Deferred Compensation Plan
    The following benefits are also available to regular (full-time) employment and may be available to part-time employees:


    • Retirement Pension (TCDRS)
    • Flexible schedule (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)


    In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time.

    Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

    For plan details, visit the Harris County benefits website:
    01

    Which of the following best describes your highest level of education completed as it relates to this position?


    • High School or GED diploma
    • Associate Degree
    • Bachelor's Degree
    • Master's Degree or higher
    • None of the above
    02


    Do you have a Master in Library and Information Studies from an ALA-accredited university? Degree major/minor and graduation date must be documented on your application education history.


    • Yes
    • N/A; No Degree
    03


    If you selected No in response to the previous question, are you currently pursuing a master's degree in Library Science that will be completing the degree within the next four (4) months? (Proof of completion of the degree will be required for permanent status in the position.)




    • Yes
    • N/A; No Degree
    04

    Have you completed 60 hours of secondary education credits from an accredited college or university?


    • Yes
    • No
    05

    Please describe your educational background (i.e. diploma, degree, certifications, etc.) including the level of education completed, area of study, and completed major and minor programs.

    06

    Which of the following best describes your verifiable library experience working in a variety of roles, displaying administrative, supervisory, and leadership skills in community engagement and planning, collection development and reference services, digital and Library technology, program management, and data analysis for the effectiveness of programs, services, and resources? (To be considered, qualifying experience must be documented in your application's employment history)


    • Less than two (2) or years
    • Two (2) years or more but less than three (3) years
    • Three (3) years or more but less than four (4) years
    • Four (4) years or more but less than five (5) years
    • Five (5) years or more but less than six (6) years
    • Six (6) years or more but less than seven (7) years
    • Seven (7) years or more but less than eight (8) years
    • Eight (8) years or more but less than nine (9) years
    • Nine (9) years or more but less than ten (10) years
    • Ten (10) years or more
    • I do not have this experience
    07

    Select all the following areas in which you have library experience performing the duties: (Select all that apply) (To be considered, the qualifying experience must be documented in your application's employment history)


    • Administrative Support
    • Supervisory
    • Leadership Skills in Community Engagement and Planning
    • Collection Development and Reference Services
    • Digital and Library Technology
    • Program Management
    • Data Analysis for the Effectiveness of Programs, Services, and Resources
    • Other qualifying library experience (Please explain below)
    • None of the above
    08

    From the areas selected in the previous question, please provide details about your verifiable professional library experience. * Do not use "See Resume", as we do not use resumes to assess qualifications.

    * (To be considered, qualifying experience must be documented in your application's employment history) Include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities.

    If you do not have this experience, please type "None" in the space provided.

    09

    Which of the following best describes your verifiable progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment? (To be considered, qualifying experience must be documented in your application's employment history)


    • Less than two (2) or years
    • Two (2) years or more but less than three (3) years
    • Three (3) years or more but less than four (4) years
    • Four (4) years or more but less than five (5) years
    • Five (5) years or more but less than six (6) years
    • Six (6) years or more but less than seven (7) years
    • Seven (7) years or more but less than eight (8) years
    • Eight (8) years or more but less than nine (9) years
    • Nine (9) years or more but less than ten (10) years
    • Ten (10) years or more
    • I do not have this experience
    10


    Please provide details about your verifiable progressive experience performing administrative, supervisory, or leadership responsibilities, overseeing and guiding the work of a team, managing resources, ensuring productivity, and fostering a positive work environment.

    * Do not use "See Resume", as we do not use resumes to assess qualifications.* (To be considered, qualifying experience must be documented in your application's employment history) Include your (a) role(s), (b) types of organizations, and (c) scope of duties and responsibilities.

    If you do not have this experience, please type "None" in the space provided.

    11

    In which of the following concepts do you have strong knowledge and/or professional experience? (Select all that apply)


    • Experience working with Adults and Young adult groups
    • Experience with budgeting and financial resource management
    • None of the above
    12

    If you made a selection in regard to the previous question, please describe your professional knowledge and/or experience


    NOTE:

    Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)

    13

    How would you rate your organization, written and oral communication skills?


    • High: Confident/Competent
    • Medium: Some areas of strength
    • Low: Limited skills
    • I do not possess this skill and/or experience
    14


    Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook).

    Please select your level of proficiency based on the following descriptions:

    Advanced:

    A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data.

    Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code.

    Makes interactive presentations by using hyperlinks and action buttons.


    Intermediate:

    A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

    Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.

    Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.


    Basic:

    A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.

    Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions.

    Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.


    Entry Level:

    A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel.

    Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, ins


    • Advanced
    • Intermediate
    • Basic
    • Entry Level
    • No
    t proficient

    15

    Which of the following language(s) are you bilingual and fluent? Select all that apply:


    • English and Spanish
    • English and Vietnamese
    • English and Chinese
    • English and Arabic
    • English and Urdu
    • English and Tagalog
    • English and Other Language(s)
    • No
    ne of the Above

    16

    An unofficial copy of your college transcript is required along with your application. (Please scan your transcripts and attach to this application before submitting).


    • Yes
    , I have attached a copy of my complete transcripts.

    • No
    , I have not attached the required transcript. I understand that this may result in disqualification from the employment process.

    Required Question

    Agency Harris County

    Address 1111 Fannin St

    Ste. 600

    Houston, Texas, 77002

    Phone

    Website

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