Branch Manager - Houston, United States - recruitAbility

Description

Our client operates as a physical security service provider in Texas, with expansion plans. They're striving to establish themselves as a leading security company. They prioritize a family-owned culture, offer opportunities for career advancement, ensure stability, and foster a supportive team environment.

As they continue growing, they are looking for a Branch Manager who will be crucial in leading branch operations, driving strategic initiatives, managing client relationships, and optimizing financial performance.

What YOU get to DO at this growing company:

• Lead Operation Managers and direct day-to-day operations of the branch, including scheduling, payroll, and client site coverage.
• Interact with clients to address concerns, ensure satisfaction, and maintain positive relationships.
• Provide leadership and guidance to Operation Managers and other branch staff, fostering a cohesive and motivated team environment.
• Oversee branch finances, including budgeting, expense monitoring, and profitability optimization.
• Participate in strategic planning activities to set goals and objectives for the branch and identify growth opportunities.
• Ensure compliance with industry regulations and company policies, maintaining high service quality standards.
• Generate reports, analyze data, and identify areas for improvement to drive operational efficiency.
• Invest in developing branch staff through training programs, performance evaluations, and coaching.
• Facilitate open communication channels and collaborate with internal teams and external stakeholders.
• Address challenges, make timely decisions, and implement strategic initiatives to overcome obstacles and achieve success.

What you NEED to SUCCEED in this challenging role:

• Significant experience in the security industry, preferably in a leadership role.
• Experience managing a high volume of hours.
• Proficiency in P&L management and financial analysis.
• Strong leadership skills and experience in branch management.
• Excellent client management and interpersonal skills.
• Exceptional organizational abilities, particularly in operational management.
• Ability to foster team cohesion and maintain a positive workplace culture.
• Self-driven, motivated, and passionate about the security industry.
• Proficiency in Microsoft Office, especially Excel, and familiarity with scheduling software.
• Optional certifications such as CPP, PC, or PSP are advantageous.

What's in it for YOU?

• The company fosters a family-owned culture where employees feel valued and supported, promoting a positive work environment.
• With plans to expand operations in Texas and beyond, employees have ample opportunities for career advancement and development within the company.
• As one of the top security providers in the United States, the company offers job stability and the chance to work for a reputable organization.
• The company encourages a team atmosphere where collaboration, support, and camaraderie are emphasized, contributing to overall employee satisfaction.
• Employees receive support for their professional development, including training programs, performance evaluations, and coaching to help them reach their full potential.