Jobs
>
Dallas

    Shift Manager, Customer Services - Dallas, United States - Envoy Air

    Envoy Air
    Envoy Air Dallas, United States

    1 week ago

    Default job background
    Description

    Overview:

    Who we are:

    Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

    We offer:

    • Amazing employee flight privileges within the American Airlines global network
    • Training and development programs to take your career to the next level
    • Comprehensive health and life benefits (subject to location)
    Responsibilities:

    How will you make an impact?

    Responsibilities

    • Responsible for providing quality service and achieving superior customer satisfaction
    • Resolves customer service and operational problems during tour of duty, working in the operation during peak or irregular periods, spending time in the operation interacting with customers and employees, and preparing customer correspondence
    • Through the use of cross-functional teams, the Shift Manager will generate and implement quality improvement ideas
    • Will evaluate team performance through corporate quality control measurements, such as observations, feedback, data and customer complaints and compliments
    • Responsible for meeting profitability and cost control goals by developing and monitoring budgets and spending, actively seeking cost reduction ideas, and monitoring lost time
    • Ensures compliance with all operations (safety/government requirements) during tour of duty. Investigates discrepancies and compiles statistical data for compliance purposes
    • Coaches and counsels personnel and provides guidance to team on customer service and performance issues
    • Conduct performance reviews for team members on a regular basis
    • Encourages employee teamwork to generate and implement individual and the team's best ideas
    • Overall, the Customer Service Shift Manager will run an effective operation by communicating with managers, peers and team members, both within their immediate department, as well as with other departments and by administering company policies and procedures as well as providing their team with necessary tools, resources and training to meet or exceed all operational performance goals
    • Coordinates operation including scheduling, hiring, training, inventory, etc.
    Qualifications:

    Who are we looking for?

    Requirements

    • The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives.
    • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
    • Minimum age of 18
    • High school diploma or GED equivalent
    • Valid state drivers license
    • Willing and able to work rotating shifts including nights, holidays, weekends, and days off
    • Possess the legal right to work in the United States
    • Must be able to read, write, fluently speak, and understand the English language
    • Able to lead and motivate employees in working as a team
    • Demonstrated ability to communicate verbally and in writing, leadership, initiative and judgment
    • Must demonstrate strong administrative and analytical abilities
    • Position may also require the ability to become certified as a Ground Security Coordinator (GSC). Previous experience in airport operations preferred.
    • Sabre experience preferred

    Please note: The description is intended to provide a brief overview of the position. Its not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

    Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

  • MW Logistics, LLC

    Customer Service Advisor

    18 hours ago

    MW Logistics, LLC Dallas, United States

    **The Core responsibilities of the position include**: · - Promptly secure delivery, pick-up and rescheduling appointments, recording details/directions in the system. · - Clarify load requirements with carriers, confirming drivers have proper information to pick-up/deliver · - R ...

  • Blue Horizon Enterprises

    Employee in Customer Service

    3 weeks ago

    Blue Horizon Enterprises Dallas, TX, United States Freelance

    We are currently seeking **6 employees** for our **customer service team (m/f/d)** in **Dallas, TX** to start as soon as possible - **no prior experience required** in **Grießheim**. We welcome applicants with no previous experience, including career changers. · **Salary: $2,400 ...

  • Remedy Corporation

    Customer Service Representative

    3 days ago

    Remedy Corporation Dallas, United States

    This is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...

  • Auto Fit Inc

    customer service

    1 week ago

    Auto Fit Inc Dallas, United States

    JOB TITLE: Customer Service / Sales Associate · EMPLOYER: AutoFit Inc. · DEPARTMENT: Sales · REPORTS TO: Sales Manager · CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: Providing a superior customer service experience to all walk-in contact and phone contact customers · Gener ...

  • PetSuites

    Customer Service

    1 week ago

    PetSuites Dallas, United States

    We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, ...

  • A To Z Recruiting

    Customer Service

    1 week ago

    A To Z Recruiting Dallas, United States

    Seeking enthusiastic, motivated individuals for our Marketing Department. If you are hard-working, enthusiastic and have a good attitude, then a telecommute position with our billion dollar Health and Wellness wholesale manufacturing company is for you. · What we offer: · Part- ...

  • Erickson Senior Living

    Customer Service

    1 week ago

    Erickson Senior Living Dallas, United States

    Location: · Highland Springs by Erickson Senior Living · Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of s ...

  • Barcelona

    Customer service

    3 days ago

    Barcelona Dallas, United States

    Con su acuerdo, nosotros y Nosotros y nuestros socios hacemos el siguiente tratamiento de datos: Almacenar o acceder a informacin en un dispositivo , Anuncios y contenido personalizados, medicin de anuncios y del contenido, informacin sobre el pblico y desarrollo de productos , D ...

  • CSL Behring LTD

    Customer Service

    1 week ago

    CSL Behring LTD Dallas, United States

    Responsibilities: · * Responsible for preparing the donor, donor area and equipment for the pheresis process. · * Prepares the autopheresis machine for the pheresis process. · * Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur dur ...

  • CSL Plasma

    Customer Service

    1 week ago

    CSL Plasma Dallas, United States

    Responsibilities: · - Responsible for preparing the donor, donor area and equipment for the pheresis process. · - Prepares the autopheresis machine for the pheresis process. · - Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur dur ...

  • A To Z Recruiting

    Customer Service

    1 week ago

    A To Z Recruiting Dallas, United States

    Seeking enthusiastic, motivated individuals for our Marketing Department. If you are hard-working, enthusiastic and have a good attitude, then a telecommute position with our billion dollar Health and Wellness wholesale manufacturing company is for you.What we offer:Part-time and ...

  • piercegroup

    Customer Service

    1 week ago

    piercegroup Dallas, United States

    If you apply for a job or get in touch with any of the employers through Jobylons service, your personal data will be registered with and processed by the employer. The purpose of the registration and processing is to enable the employer to handle the recruitment process in quest ...

  • Fox Rent A Car

    Customer Service

    22 hours ago

    Fox Rent A Car Dallas, United States

    Extend a heartfelt greeting to each customer, ensuring they feel instantly embraced upon arrival, setting the stage for an extraordinary journey ahead. Provide service that exceeds expectations while remaining steadfastly aligned with Europecars ren Customer Service, Greeter, Cus ...

  • Crimson Technologies

    Telephone Customer Service

    3 weeks ago

    Crimson Technologies Irving, TX, United States Freelance

    Are you looking for a job that brings you joy? In a great team? With a lot of personal responsibility? Then you've come to the right place with our client in Irving, TX · What we offer: · - A permanent employment contract · - Vacation and Christmas bonus · - 30 days of vacation · ...

  • NATIONS BEST HOLDINGS LLC

    Customer Service

    1 week ago

    NATIONS BEST HOLDINGS LLC Dallas, United States

    Job Description · Job DescriptionGroom & Sons' Home Center, a Nation's Best Holdings, LLC company, is seeking outgoing and motivated · Customer Service - Cashier/Sales Team Member candidates for our Pleasant Grove/Dallas, Texas location. · We're focused on people and relationshi ...

  • Springer Insurance

    Customer Service Representative

    6 days ago

    Springer Insurance Midlothian, United States

    **Benefits**: · - 401(k) · - Bonus based on performance · - Competitive salary · - Dental insurance · - Free food & snacks · - Health insurance · - Paid time off · - Training & development · - Vision insurance · **Benefits/Perks** · - Competitive Pay · - Professional Development ...

  • Steve Dowdy - State Farm Agent

    Customer Service Representative

    18 hours ago

    Steve Dowdy - State Farm Agent Midlothian, United States

    **Position Overview**: · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · **Responsibilities**: · - Provide prompt, accurate, and friendly customer service. Service can include responding ...

  • CornerStone Staffing

    Customer Service Representative

    1 week ago

    CornerStone Staffing Dallas, United States

    Do you have at least 3 plus years' experience in a customer service or administrative role? CornerStone Staffing is seeking candidates with computer proficiency, excellent written and verbal communication, and customer service Come apply today · Job Title: Customer Service Repres ...

  • Avis Budget Group

    Customer Service Representative

    1 day ago

    Avis Budget Group Dallas, United States

    $15.50/hour · Shift Premium may Apply · Immediately hiring If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bo red , join our driven high-energy Avis Budget Group enterprise . · What Y ou'll D o ...

  • Triumph Financial

    Customer Service Representative

    1 week ago

    Triumph Financial Dallas, United States

    Join Triumph · At Triumph, we believe the strength of our commitment is reflected in product innovation and the strategic partnerships we've established. That's why we look for team members who work hard to make a difference in their workplace and community. Our goal is to make ...