- Coordinates departmental projects and the design, evaluation, recommendation, building, testing and maintenance of medium to large computing services and writes specification documents for these systems.
- Responds to support tickets and resolves technical issues through the Help Desk within specified timeframes, uses troubleshooting tools and procedures to resolve issues, and maintains defined service levels.
- Provides leadership and mentorship for resolution of moderate to sophisticated operational issues.
- Complies with local, state, and government regulations such as SOX, NERC CIP, FERC, and TSA.
- Maintains disaster recovery plans and coordinates the planning and execution of disaster recovery drills.
- Leads creation and maintenance of documentation related to hardware/software in client computing environment as well as training materials for end users.
- Prepares communications and makes presentations on system enhancements and/or alternatives.
- Participates in the usage of Agile processes to gather requirements, develop solutions, and deliver products.
- Assists other teams and helps manage relationships with outside vendors.
- Engages in other duties as needed that support Alliant Energy's Values and helps deliver on our Purpose to serve customers and build stronger communities.
- 6 years of experience in telecommunications, data networks, or information technology.
- Bachelor's degree in information technology, computer science, telecommunications, or related area.
- Knowledge and familiarity with network and voice technologies (i.e. unified messaging, VoIP, Cisco networking equipment, TCP/IP, multi‐platform networks, etc.). Proficient in Visio.
- Experience with technical project management work in telecom, data networking areas.
- Cloud Architectures
- Configuration Management
- Data Storage
- Database Storage
- DevOps
- Disaster Recovery
- IT Administration
- Infrastructure as Code (IaC)
- Systems Performance Monitoring
- Systems Designs
- Incident Management
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Sr. IT Infrastructure Analyst - Cedar Rapids, United States - Alliant Energy
Description
Bring YOUR energy to Alliant Energy
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy.
When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between.
We want you to be safe, happy and healthy.That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
Alliant Energy has an exciting opportunity for a
Sr. Infrastructure Analyst in
Madison,
Wisconsin or
Cedar Rapids ,
Iowa In this role you will serve as a liaison between the IT Infrastructure group and other areas of IT and business units for the larger, capital development and the implementation and improvements of new and existing data communications and network systems. In addition, you will plan, design, analyze and support sophisticated data communications and networks.
Responsibilities
Required Qualifications:
Preferred Qualifications:
Key Skills
It's not just what we do; it's how we do it.
Live Safety. Everyone.
Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond.
Be BoldAlliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a drug screen and background check.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification.
It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process, please emailIt's an exciting time to join Alliant Energy Our innovative thinking and fresh, sustainable approach to energy sets us apart.
If you're looking for a place that values diverse backgrounds, offers flexible work options and wants to build better communities and a better tomorrow, consider a career with Alliant Energy.
At Alliant Energy, our employees make a difference by delivering an essential service for our customers and communities every day.
We care about our employees. We want them to be safe, happy and healthy.Provide your resume and contact information to be considered for future openings.
