- performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
- Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
- Assists in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
- Office maintenance – ensure children's play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
- If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
- Other duties, as assigned.
- High school diploma or equivalent with at least 1-year prior experience in an office setting.
- Excellent customer service skills and professional public presentation skills, including telephone etiquette.
- Proficient in basic PC skills. Microsoft Word and Excel preferred.
- Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
- Ability to maintain routine records and communicate effectively, both orally and in writing.
- Self-directed with the ability to work with little supervision.
- Flexible and cooperative in fulfilling all obligations.
- Satisfactory drug screen and criminal background check.
- Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
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