-
District Sales Manager
1 week ago
Stanley Black & Decker Dublin, United States Full timeDistrict Sales Manager – Knoxville, TN, United States – Virtual · Come make the world and accelerate your success. · It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about ...
-
Sales Manager
1 week ago
Midwestern Auto Group Dublin, United StatesDublin, Ohio that offers 14 European Brands. Flexible schedules, hourly, salary, commission, and flat rate payplans are available. Effective September 1st there will be sign on bonuses up to $5,000. Contact us now for for more info. · **?Building a Legacy** · Midwestern Auto Gr ...
-
Sales Manager
3 weeks ago
Scene 75 Columbus Entertainment Center Dublin, United StatesJob Description · Job DescriptionSales Manager · Department – Sales · Location - Scene75 Columbus · Position Type – FT Salary · Company Overview: · Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic ...
-
District Sales Manager- Arkansas
2 days ago
Stanley Black & Decker Dublin, United States Full timeDistrict Sales Manager - Arkansas-Virtual · Come build your career. · It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The Wor ...
-
Assistant Sales Manager
3 weeks ago
Tansky Sawmill Toyota Dublin, United StatesJob Description · Job DescriptionJob Summary: · Tansky Sawmill Toyota is seeking a highly motivated Assistant Sales Manager with a passion for the powersports industry to join our team in Dublin, Ohio. As the Assistant Sales Manager, you will work closely with the Sales Manager t ...
-
Sales Manager II
1 week ago
Service Corporation International Dublin, United StatesOur associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to WorkDevelops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while mai ...
-
Assistant Sales Manager
2 hours ago
Tansky Sawmill Toyota Dublin, United StatesJob Summary: · Tansky Sawmill Toyota is seeking a highly motivated Assistant Sales Manager with a passion for the powersports industry to join our team in Dublin, Ohio. As the Assistant Sales Manager, you will work closely with the Sales Manager to oversee the sales team and ens ...
-
Spa Sales Manager
1 week ago
Hand & Stone - New Albany Dublin, United StatesJob Description · Job Description · The Dublin location opened in 2015 and has been the home for many looking for massage and facial services. Recently, the spa came under new ownership in April of 2023 and has successfully brought a new, revitalized version of Hand and Stone to ...
-
Assistant Sales Manager
1 day ago
Tansky Sawmill Toyota Dublin, United StatesJob Summary:Tansky Sawmill Toyota is seeking a highly motivated Assistant Sales Manager with a passion for the powersports industry to join our team in Dublin, Ohio. As the Assistant Sales Manager, you will work closely with the Sales Manager to oversee the sales team and ensure ...
-
Diagnostics Sales Manager
1 week ago
Stanley Black & Decker Dublin, United StatesDiagnostics Sales Manager - Memphis, TN, United States - Virtual Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making ...
-
Regional Sales Manager
12 hours ago
Title One Agency, Inc. Dublin, United StatesJob Description · Job DescriptionJOB TITLE: Regional Sales Manager · DEPARTMENT: Title One Agency · REPORTING TO: Chief Operating Officer · STATUS: Exempt · SUMMARY: · The Regional Sales Manager will generate new leads, build relationships with potential clients, and close sales ...
-
Regional Sales Manager
1 week ago
Interstate Gas Supply, Inc. Dublin, United StatesRegional Sales Manager page is loaded **Regional Sales Manager** · **Regional Sales Manager** · locationsCincinnati, OHDayton, OH time typeFull time posted onPosted 30+ Days Ago job requisition idR2513 Regional Sales Manager**Job Summary** · Responsible for the prospecting, ac ...
-
Internet Sales Manager
3 days ago
Jimmy Britt CDJR Dublin, United StatesJob Description · Job DescriptionThe Internet Sales Managers in our store are the driving force behind our success. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Macon area.) Why Jim ...
-
Inside Sales Project Manager
6 days ago
Kinetics Noise Control Dublin, United StatesJob Description · Job DescriptionPurpose: Provide inside support, project management and sales development for the Home Market and the outside sales force. · Calling all tech heads · Audiophile? Cinema fanatic? · Kinetics Noise Control is looking for tech savvy individuals to e ...
-
Jobcloud im Home Office, United StatesWas Du bewegst · Kundenberatung von der Bedarfsanalyse bis zum Projektabschluss · Planung und Erstellung von kundenspezifischen Lager- und Logistikkonzepten · Akquisition von Neukunden sowie Pflege von bestehenden Kunden · Budget- und Gebietsverantwortung des zugeteilten Bereic ...
-
Private Wealth Management Sales Consultant
1 week ago
Meeder Asset Management Inc Dublin, United StatesEOE Statement · Meeder Investment Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions; sexual orient ...
-
Private Wealth Management Sales Consultant
1 week ago
Meeder Asset Management Inc Dublin, United StatesEOE Statement Meeder Investment Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions; sexual orientat ...
-
Sales Manager
2 weeks ago
Velocity Enterprises Etna, United States Part timeAbout the Company · Started as a digital freight forwarder with our own transport booking platform, we are now on our way to becoming the largest digital less-than-truckload (LTL) freight forwarder in Europe. With our customer-centric and digital processes, we are not only revolu ...
-
Sales Account Manager
4 days ago
Univar Powell, United StatesA Place Where People Matter. Start your career journey with Univar Solutions Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. We are looking for a motivated and experienced Sales Account Manager to join our Lubr ...
-
Express Lines Dublin, United StatesExpress Lines, a rapidly expanding trucking company based in Columbus, Ohio, is on the lookout for a dynamic and skilled Freight Sales Professional. This unique role offers an exceptional opportunity to not only lead but also potentially ascend to a Senior Sales Management positi ...
Customer Success Manager- SALES - Dublin, United States - Logically
![Logically](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
3 weeks ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job DescriptionJob Description Salary:
A trusted partner for over 20 years, Logically, a Managed Security Services Provider (MSSP), offers cyber-first solutions and services that infuse security across technology infrastructures to reduce risk and empower teams to focus on their business, not the technology behind their business.
Our team of subject matter experts includes cybersecurity professionals, service delivery gurus, cloud specialists, and more, all working together to help our clients navigate the complex and ever-changing landscape of IT.
But what truly sets us apart is our people.We're a close-knit team of professionals who are committed to doing the right thing for our clients and for each other.
We value accountability, customer centricity, quality relationships, and nimbleness.Working at Logically isn't just about a job – it's about being part of a community of like-minded individuals who are dedicated to excellence in everything we do.
We're proud of the work we do, but we're also committed to creating a fun, supportive work environment where everyone can thrive.
If you're looking for a challenging and rewarding career in the world of IT and cybersecurity, Logically is the place for you.
Join our team of experts and help us make a difference for businesses.Why Work for Us:
Be a part of a culture that is committed to "absolutely doing the right thing," valuing the well-being of our colleagues and clients.
Enjoy a fun and engaging work environment, where we prioritize ensuring a good work-life balance.
We offer competitive wages and benefits, attracting and retaining the best staff for our clients.
Take advantage of opportunities for personal and professional development, empowering you to advance your career.
Job Summary:
The Customer Success Manager (CSM) is a key sales role that drives growth and customer success within the base of current customers.
The primary duty of the Customer Success Manager is to promote customer retention and loyalty and to ensure customer engagement with services and products remains high.
The Customer Success Manager will effectively plan and prioritize a high volume of customer activities and requests to manage customer issues and requests.
PLEASE NOTE:
THIS IS A SALES ROLE THAT CARRIES A QUOTA.
Job Duties & Responsibilities:
Develop success roadmaps and strategies for At-Risk customers, initiate and process offboarding per procedure
Perform required follow-up tasks in accordance with Marketing Campaigns
Objective to have clients to be referenceable clients and annual NPS scoring of >8
Monitor customer agreement changes and manages major change order approvals
Manage customer activity, risks and growth opportunities in SalesForce/CW according to defined procedure
Identify expansion sales opportunities for existing customers. Warm hand-off of opportunities for Agreement upgrades greater than $1000 MRR and products or services >$1500 in value
Manage and close transactional opportunities
Ensure customer contact information is updated and kept current in Salesforce and ConnectWise
Organize a monthly call with relevant Regional Service Delivery teams to align on clients needs and feedback
Collaborate with Marketing regarding ideas for customer appreciation initiatives
Serve as the customer advocate internally; as the steward of the customer relationship, work cross-functionally with Marketing, Sales, Product, Service, Finance and Engineering to ensure a consistent and strong customer message is embedded in processes to improve customer satisfaction and retention
Provide backup assistance to Account Managers when schedule allows
Assist with special projects as requested by leadership
20-30% travel required
Qualifications:
Bachelor's Degree in Management, Information Technology, Computer Science or commensurate experience required
5-8 years working in a selling, customer success, or consulting capacity for a VAR, Distributor, MSP, or a related Vendor is required
2+ years in cross and up selling our product lines, including, but not limited to, Microsoft O365, Cloud, Network Security, or related channel experience required
Demonstrated track record of cross and upselling to a defined base with proven success overachieving quota in a complex IT/Security sector
Experience working with a CRM, preferably ConnectWise, Salesforce or Microsoft Dynamics
Solid understanding of both the cybersecurity and managed IT services, and how they relate to helping solve SMB, mid-market, and enterprise frustrations
Successful history of leading all aspects of a technology sales cycle including prospecting, uncovering, qualifying, developing, and winning net-new territories and accounts
Exceptional skills including forecasting, pipeline development, reporting, and developing key performance metrics
Experience working cross-functionally with an account team including both Account Managers and SME's, providing account management and support to assigned project and service teams
Experience in performing discovery calls and demos that include diagnosis on prospects pains/problems
Ability to assist prospective clients through the buying process by providing valuable insights that may include on-site or video demos/executive meetings
Proven track record of customer retention and upsells
Ability to work in a team environment and demonstrate superior leadership, presentation, and planning ability, as well as verbal and written communication skills
Business acumen; translating business requirements into related solutions
Flexible and able to remain calm in times of stress while managing multiple priorities at one time
Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations
Sound problem-solving technique with ability and persistence to generate options and select the best solution
Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders
Ability to communicate effectively with customers and various levels of management both verbally and in written form
Ability to manage multiple projects in a fast-paced environment
Team player mentality and willingness to share knowledge with others
#LI-Remote
Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.
#J-18808-Ljbffr