Cashier - Minneapolis, United States - Jerry's Foods

Jerry's Foods Minneapolis, United States

Found in: Lensa US 4 C2 - 6 days ago

Description

Primary emphasis in this position is on following front-end checkout procedures in all transactions, expedient processing of all orders, and maintaining positive customer relations. The position requires ongoing customer interaction, providing prompt, courteous and accurate service. This position requires ongoing social skills/verbal interaction, register/scanner operation, reading, light lifting, and standing. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Customer Service Manager or person in charge.

**ESSENTIAL POSITION FUNCTIONS**

****Assist customers and ensure proper service levels and courtesy from all associates****

Greet, offer assistance, and thank customers

Answer or refer questions, and respond to customer requests as needed

Bring customers to location of item

Perform price checks

Respond to customer assistance needs/calls promptly

Direct customer problems to management as appropriate

Monitor and ensure prompt, courteous, and accurate customer relations

****Perform product scanning and processing of customer order in an accurate, efficient and prompt manner****

Ensure minimal waiting time for each customer

Account for all products in and under the cart before beginning customer order

Ask for coupons before beginning an order and code coupons accurately

Scan each item so it is properly identified by the register system

Obtain prices for items not identified by the register system and complete scan error forms for discrepancies

Have working knowledge of most frequent product codes and new items

Use care in handling of products

Utilize proper etiquette for phone calls, and when using the paging system

Follow policy and procedures when handling tobacco, alcohol and lottery transactions

****Ensure proper handling of all forms of tender and coupons****

Count and enter cash into register system

Enter credit and debit card transactions into register system

Enter electronic transactions (food stamps) into the register system

Verify information on check, enter and appropriately utilize check verification system and tender check into register system

Ensure coupons are valid, enter to correct department

Maintain clean, neat and organized check-out and work area

****Ensure accurate handling of all voids, returns, refunds and exchanges****

Follow store return, refund and exchange policies

Complete refund forms and record on register log

Handle transaction in a courteous and efficient manner

Call for shop back of perishable product as required

****Follow front-end safety and security procedures****

Use appropriate scanning techniques and ergonomic methods

Know and understand store emergency procedures

Apply security tape as needed for proof of purchase

Notify appropriate personnel in case of theft or shoplifting

****Assist with front-end maintenance and cleaning****

Clear floor and carts, clean and stock registers, fill bag stations, assemble tote boxes, and perform shop back

Straighten and fill product at check stands as directed

****Follow all store and department policies and procedures****

****Perform other duties as assigned or delegated****

**Americans with Disabilities Act (ADA)**

Jerrys Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying.

**Privacy**

We respect our applicants privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.

Jerrys Enterprises, Inc. has a unique commitment to the customer and a strong history of excellence. For over 50 years we have been your neighbor, serving you, the purposeful, family-focused and smart shopper. Our customers are our top priority, and our friendly staff works hard to make sure your shopping experience is exceptional. Our food market is determined to deliver quality perishables, convenience, competitive pricing, and an authentic neighborhood experience. We make it easy to shop local, eat healthy, go organic and enjoy fresh food

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