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King of Prussia

    Night Auditor - King of Prussia, United States - Valley Forge Casino Resort

    Valley Forge Casino Resort
    Valley Forge Casino Resort King of Prussia, United States

    4 days ago

    Default job background
    Part time
    Description
    Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled

    Summary

    Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events.

    Job Duties


    • Sell rooms utilizing excellent customer service skills and yield management.
    • Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner.
    • Complete all registration forms and computer input.
    • Retrieve and distribute room keys.
    • Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
    • Communicate with Executive Hosts regarding hotel stays.
    • Utilize computer to run necessary reports.
    • Balance all transactions at the end of shift (audit out).
    • Operate manual procedures in the event of computer failure.
    • Other duties assigned by management.
    Qualifications


    • High school diploma or equivalent, and front desk experience preferred.
    • Ability to utilize basic office machines, computer and telephone.
    • Ability to communicate with guests and staff in English.
    • Knowledge of hotel key system.
    • Must be able to work flexible shifts and able to stand for long periods of time.
    • Detail oriented and able to multitask.
    • Ability to add, subtract and audit accounts.
    • Money handling experience and ability to operate electronic draft system.
    • Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
    Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations.

    Please visit our careers page to see more job opportunities.
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