- Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
- Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
- Provides patients/caregivers with information and updates
- Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor
- Monitors, manage, and schedules/reschedules appointments from work queues or messages
- Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns)
- Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: Appointments, labs, imaging are prioritized and sequenced appropriately, Patient has followed through on their labs, imaging, and appointments, Medical records (results, office notes, etc) are received on time and available to the provider/care team, Prior authorization is completed, if needed, Appointments, labs, imaging are prioritized and sequenced appropriately, Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner
- Delivers a consistently high level of service, and goes above and beyond to assist customers
- Follows standard processes and workflows to ensure safety and reliability
- Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
- Inform physicians of changes or updates related to their schedules
- Highschool diploma or GED
- Two years' experience, in a healthcare setting/practice:
- Completing scheduling and registration of appointments
- Templating schedules in Epic
- Providing administrative medical support
- Using basic medical terminology
- Practicing good public relations, customer service, time management, prioritization, and patient communication skills.
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complex scheduler
Found in: MyJobHelper US C2 - 4 days ago
University of Minnesota Physicians Minneapolis, MN , USA, United StatesUniversity of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced ...
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complex scheduler
Found in: Careerbuilder One Red US C2 - 4 days ago
University of Minnesota Physicians Minneapolis, MN , USA, United StatesUniversity of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced ...
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Complex Scheduler
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University of Minnesota Physicians Minneapolis, United States Regular, Full timeUniversity of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced ...
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complex scheduler
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Fairview Health Services North St Paul, MN , USA, United StatesOverview · M Health Fairview has an exciting opportunity for a Physician Scheduling Coordinator at the M Health Fairview Heart Care Clinic located in Maplewood, MN. · This is an onsite role with potential rotating remote work opportunity in future. · This is a 1.0 FTE (80 hours p ...
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Entry Level Lab Technician
Found in: SonicJobs Direct Apply US - 4 days ago
Actalent Saint Paul, United States Full timeDescription: · This opening would be in the Moderately Complex Testing (MCT) Lab. As an MCT Technologist, one would receive on the job training for the pre-analytical and post-analytical set up and testing of patient samples. This lab is fast paced and performs a variety of testi ...
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MCT Technician
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Actalent Saint Paul, United States Full timeDescription: · This opening would be in the Moderately Complex Testing (MCT) Lab. As an MCT Technologist, one would receive on the job training for the pre-analytical and post-analytical set up and testing of patient samples. This lab is fast paced and performs a variety of testi ...
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Complex Scheduler - Minneapolis, United States - University of Minnesota Physicians
Description
University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.
Join us on a mission to advance medicine.Why M Physicians?
Regardless of role, we recognize that every member of our team is vital The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Complex Scheduler OverviewKey responsibilities include but are not limited to:
Minimum Qualifications:
Location: Lions Children's Eye Clinic - Park Plaza, 701 25th Ave S Building, Minneapolis, MN 55454
Hours: 1.0 FTE (Hybrid)
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more
M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.
