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    Receptionist - Part time - Cleveland, United States - Avail Senior Living

    Avail Senior Living
    Avail Senior Living Cleveland, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    AVAIL SENIOR LIVING

    JOB DESCRIPTION


    POSITION:

    REPORTS TO:

    DEPARTMENT:

    Receptionist

    Executive Director or Business Office Director

    Administration


    Broad Function:


    Provide clerical/administrative support according to established procedures and as directed by

    the Executive Director and/or the Business Office Director.


    Performance Responsibilities:

    • Operate the telephone system.
    • Maintain a pleasant, courteous, helpful disposition and professional appearance always when interacting with residents, family members, visitors, callers, and staff.
    • Monitor's emergency call system: dispatch nurse to resident involved; at RN's request, phone 911; send houseman to bring service elevator to receiving door and await arrival of
    • Maintain administrative/office duties as directed (may include, by not limited to):
    • Filing, computer typing, copying, data entry, etc.
    • Sort and distribute mail daily.
    • Collating brochures.
    • Oversee office equipment maintenance (i.e., postage machine, fax machine, copy machine, etc.).
    • Maintain daily backup of reps and other office programs as directed.
    • Keep Executive Director and Marketing Director informed of office activities, schedule of appointments, office problems, and needs.
    • Receive inquiries and release information in accordance with established policies and procedures.
    • Maintain confidentiality of all pertinent resident information to assure that resident's rights are protected.
    • Give directions/information to visitors, guests, residents, sales representatives, etc.
    • Assure that reception and lobby areas are neat and clean (i.e., vacuum and dusting)
    • Assist with preparation for special events.
    • Other duties as assigned.

    Qualifications:

    • High school graduate or equivalent.
    • Two 2) years office experience.
    • Must be knowledgeable in computer skills, word processing, etc.
    • Ability to type a minimum of 40 words per minute.

    Receptionist Job Description

    • Must be knowledgeable in secretarial duties and use of equipment related to secretarial functions.
    • Ability to make independent decisions and keep information confidential.
    • Must be able to read, write and speak the English language.
    • Excellent phone etiquette and communication skills.
    • Ability to work with diverse staff, residents, and resident's family members.
    • Excellent interpersonal and listening skills.

    Physical Requirements:

    • Must be able to sit, twist, grasp and perform repetitive duties.
    • Must be able to move intermittently throughout the workday.
    • Must possess sight/hearing/speech senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
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