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- Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
- Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
- Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
- High school graduate or GED
- Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
- Sound knowledge of the framework, organization, and function of home care including eligibility requirements
- Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
- Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
- Ability to work independently and in a team environment
- Excellent, oral, written, and interpersonal communication skills
- Professional appearance and demeanor
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Patient Services Coordinator - Austin, United States - ResCare
Description
Our CompanyEmbrace Home Health
Overview
LVN / LPN Preferred
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
At Embrace Home Health, we offer our patients and their family many options and opportunities to make important care decisions as they regain independence.
Our interdisciplinary team tailors unique and individualized plans for them based on a comprehensive understanding of their needs, providing them with expert medical care, wound care, symptom alleviation, educational programs, and other services.
We are here to ensure the patient's route to recovery and self-reliance is comfortable, convenient, and effective. For more information about Embrace Home Health, please visit#J-18808-Ljbffr
