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    AWS Senior Product Manager Tech - Dallas, United States - Amazon

    Amazon
    Amazon Dallas, United States

    2 weeks ago

    Amazon background
    Description

    Work hard, have fun, and make history at Amazon Web Services

    The AWS Kumo Software Team is searching for an innovative, passionate, customer-focused and Security minded product manager with a track record of delivery. We are looking for a relentless self-starter that will boldly do whats best for the business to serve our customers; someone with a true pioneering spirit, willing to get hands dirty in a start-up environment while being able to optimize delivery against both short and long term goals.

    The role:

    You will be responsible for defining security experiences using both AI and non-AI technologies for 1000s of AWS builders. You will partner with multiple software engineering and Data Scientist teams to build cohesive user experiences across all these tools, resulting in increased self-service and high customer satisfaction for partners and customers. Our investments in this area help customers securely resolve their issues faster and preserve high trust that customers place on AWS. You will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services.

    The Team:

    The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumos products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and multiple internal tooling systems. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.

    About the team

    ABOUT AWS:

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth

    Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Sales, Marketing and Global Services (SMGS)

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

    We are open to hiring candidates to work out of one of the following locations:

    Arlington, VA, USA | Bellevue, WA, USA | Dallas, TX, USA | Seattle, WA, USA

    Basic Qualifications

    7+ years of technical product or program management experience

    Bachelor's degree

    3+ years of end to end product delivery experience

    Experience conceptualizing and shipping security products

    Preferred Qualifications

    Experience with launching products and driving adoption using data

    Experience in security concepts around AuthZ, AuthN and STS based services

    Experience in managing large number of stakeholders in a project/ product

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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