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Event Services Manager - Seattle, United States - Hyatt
Description
:The
Thompson Seattle
is recruiting for a
Banquet Manager
to join our Seattle family
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Innovation, Respect, Service-Orientation and Inclusion.
Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie.
Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time.
Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
Goal of the Banquet Manager
:
Effectively and proactively monitors the daily functions of the Banquet Department. This is including providing support and guidance to the banquet team, the culinary team and the sales and events.
This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
Supports and manages the Banquet Department while working closely with the Food and Beverage team and other hotel departments.
Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
Responsible for proactively reviewing staffing and equipment needs
Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
Responsible for maintaining a high energy, positive, professional appearance
Responsible for developing innovative and creative decor for Banquet function space
Responsible for short and long term banquet functions in the front and back of the house
Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Ability to develop ideas for special events and holiday functions
When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences.
Qualifications
·
Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
·
A true desire to understand and anticipate the needs of others in a fast paced environment
·
Refined verbal and written communication skills
·
Must be proficient in general computer knowledge
·
Candidates should be extremely creative, innovative, detail oriented and organized
·
Hotel experience and a thorough understanding of all levels of banquet service
·
Previous experience as an Banquet Manager/Assistant, Banquet Captain or Banquet Supervisor preferred
·
Must possess the following strengths:
high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service.
Benefits
Benefits available with this position include:
Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
401k
&
Retirement Savings Plan (RSP)
Basic Life Insurance
Short term disability insurance
New Child Leave & Adoption Assistance
Compassionate Leave
Paid Time Off:
·
Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.
Hire Date Through Four Years – 10 Days or 80 hours
Five to Nine Years – 15 Days or 120 hours
10 years or greater – 20 Days or 160 hours
Sick Leave:
Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle's Paid Sick and Safe Time Ordinance.
Extended Illness Days:
unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Holiday Pay:
Full-time colleagues are eligible for holiday pay on their first day of employment.
The paid holidays for eligible colleagues recognized by our hotel are:
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.
Additional perks may include:Colleague Discounted Rates as of the 1 st
day of employment
Complimentary Room Nights for full-time and part-time positions after 90 days of employment
Flexible Spending Account
Subsidized ORCA Pass or free parking
Tuition Reimbursement of $1,000.00 per calendar year
Cellphone Reimbursement
Complimentary Dry Cleaning
Employee Assistance Program
Relocation assistance
The hourly rate for this position is $35.00, annualized at 72,800.00 salary based on 40 hrs/week .
Pay ranges are listed on each job posting individually.
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