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    Collections Program Assistant - Austin, United States - State of Texas

    State of Texas
    State of Texas Austin, United States

    2 weeks ago

    Default job background
    Description

    WHO WE ARE:
    Texas Workforce Commission connects people with careers across the state.

    While we are based in downtown Austin TX on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking.

    We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.


    This position is onsite in our Austin office and will work with our Collections and Civil Actions Department, but once training has been conducted, some work may be done remotely (telework), based on the evaluation from the unit supervisor and workflow.

    Due to the sensitive nature of information with which the person selected for this position will be working, an additional federal background check will be required before an official offer of employment can be made.

    You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.


    WHO YOU ARE:


    We are looking for someone with a good recordkeeping and data entry background who is comfortable with working in a team environment and assisting others.

    It's a plus if you are familiar with purchasing processes and able to work with a variety of databases and legal documents.

    You are comfortable with a constantly changing workload, and able to keep your tasks organized.


    WHAT YOU WILL DO:
    The Collections Program Assistant (Administrative Assistant III) performs complex (journey-level) administrative support work. Work involves disseminating information, maintaining filing systems and performing internal administrative support work. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.


    YOU WILL BE TRUSTED TO:

    • Assist with lien and assessment packet preparation, document association and mailing.
    • Issue collection notices, initiates vendor holds through the State Comptroller and providing contact information to debtors on the origin of their debt.
    • Respond to telephone calls, electronic mail, and letters from internal and external customers.
    • Submit purchase orders using our web-based purchasing system.
    • Perform other duties as assigned.

    YOU QUALIFY WITH:

    • Graduation from an accredited high school or successful completion of GED certification, plus two years of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records and reports.
    • Fifteen semester hours of accredited college work may be substituted for six months of experience.

    YOU ARE A GREAT FIT WITH:

    • Personal computer skills, including skills in Adobe Pro, MS Windows, MS Word, and MS Excel or their equivalent.
    • Ability to work with attention to detail.
    • Good organizational skills in order to keep up with a changing list of priorities.

    YOU GAIN:

    • A Family Friendly Certified Workplace.
    • Competitive starting salary: $2, $3,673.00/month
    • Defined Retirement Benefit Plan
    • Optional 401(k) and 457 accounts
    • Medical Insurance
    • Paid time off, including time for vacation, sick and family care leave
    • Additional benefits for active employees can be found at

    VETERANS:


    Use your military skills to qualify for this position or other jobs Go to to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets.

    Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:


    HOW TO APPLY:

    • To be considered, please complete a State of Texas Application for Employment and apply online at or on Taleo.
    • Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.
    • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    • A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section
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