Jobs
>
Annapolis

    OneSource Site Coordinator - Annapolis, United States - Equiliem

    Equiliem
    Equiliem Annapolis, United States

    6 days ago

    Default job background
    Description

    Job Description:
    OneSource Site Coordinator


    Job Purpose:


    The purpose of this position is to help ensure complete customer satisfaction by providing first level non-technical and basic technical support to customers contacting OneSource Support Services via telephone, email, portal or other electronic system.

    This role is onsite at customer facility.


    Key Responsibilities:

    • Maintain Customers System of Record as it relates to all service requests
    • Continuously monitor new Work Order Requests in Remedy / Service Now to process and assign in-house technician to specific request
    • Provide a customer focused first point of contact to answer customer inquiries/service calls
    • Initiate calls focused on requesting and expediting request for in-house service and scheduling of activities with Engineers
    • Act as the liaison for external vendors coming onsite to perform requested services
    • Responsible for reviewing, completing, and signing Work Orders in accordance with WREF SOPs
    • Review and enter Test Points and Standards Used on all GxP Work Orders and Complete the order
    • Ensure all service reports and documents meet GSK quality guidelines


    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.


    Critical Skills:

    • Customer service skills a must
    • Work effectively in a team and individually
    • Must be organized with good time management skills
    • Excellent verbal and written communication skills
    • Demonstrated experience and proficiency using software for processing, email, order entry and other as required
    • Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable
    • Contact third party vendors for paperwork if necessary, to close out Work Orders

    Requirements:

    • Associate degree OR
    • High School Diploma with 3+ years of experience in a team-based customer service environment.

    Working Environment:

    • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
    • Job pace may be fast and job completion demands may be high.
    • Must be able to remain in a stationary position more than 25% of the time
    • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
    • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
    • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
    • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
    • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
    • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, hazardous chemicals.
    • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against animal allergens where animals are present in the laboratory environment.
  • Community Services Foundation

    Assistant Site Coordinator

    1 week ago

    Community Services Foundation Lanham, United States

    Assistant Site Coordinator (2pm-6pm M-F) · The Assistant Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center's programs and services are executed as directed. · *** · **The Ass ...

  • Community Services Foundation

    Assistant Site Coordinator

    1 week ago

    Community Services Foundation Glenarden, United States Part time

    The Assistant Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center's programs and services are executed as directed. · *** · **The Assistant Site Coordinator is responsible for ...

  • Equiliem

    OneSource Site Coordinator

    5 days ago

    Equiliem Annapolis, United States

    Job Description: OneSource Site Coordinator · Job Purpose: · The purpose of this position is to help ensure complete customer satisfaction · by providing first level non-technical and basic technical support to customers contacting OneSource Support Services via telephone, ema ...

  • Johns Hopkins University

    Math Program Site Coordinator

    3 hours ago

    Johns Hopkins University Baltimore, United States

    The Center for Educational Outreach (CEO) within the Whiting School of Engineering at Johns Hopkins University will have significant impact on the future science, technology, engineering, and math (STEM) workforce by increasing the number of STEM leaders from underrepresented gro ...

  • Community Services Foundation

    Community Center Site Coordinator

    1 week ago

    Community Services Foundation Glenarden, United States

    **Site Coordinator (12pm-6pm M-F) (Part-Time)** · **CSF Community Center Site Coordinator - Glenarden Community Center.** · **The responsibilities of the Community Center Site Coordinator are as follows**: · **Responsibilities**: · - Ensures that the Community Center's programs a ...

  • Community Services Foundation

    Community Center Site Coordinator

    1 week ago

    Community Services Foundation Washington, United States

    Frederick Douglass Community Center - **Site Coordinator (Full-time 9am - 6pm) $18/hr.** · The Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center's programs and services are e ...

  • Anne Arundel Community College

    Site Coordinator, IEC Chesapeake

    5 days ago

    Anne Arundel Community College Arnold, United States

    Title: Site Coordinator, IEC ChesapeakeDepartment: Instructional Support CenterCampus Location: Off campusSalary Range: $17/hrWork Mode: This position requires a full-time in-person presence on campus or at alternative locations.Hours Per Week: 10 hours per weekWork Schedule: Tue ...

  • Anne Arundel Community College

    Site Coordinator, IEC Chesapeake

    6 days ago

    Anne Arundel Community College Arnold, United States

    Title: Site Coordinator, IEC Chesapeake · Department: Instructional Support Center · Campus Location: Off campus · Salary Range: $17/hr · Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. · Hours Per Week: 10 hours per week · ...

  • Parks & People

    Site Coordinator

    6 days ago

    Parks & People Baltimore, United States

    Parks & People works to sustain and improve Baltimore's parks and open spaces through public-private partnerships. Since 1984, P&P has a history of making investments in green park projects to revitalize neighborhoods and is a major provider of programs to allow children, youth a ...

  • Community Services Foundation

    Site Coordinator

    2 weeks ago

    Community Services Foundation Glen Burnie, United States Full time

    Site Coordinator (Full-time 9am-6pm Monday-Friday) · The Site Coordinator will assist Community Services Foundation to accomplish its mission and vision. The position focus includes ensuring that Community Center's programs and services are executed as directed. · The Site Coordi ...

  • Charlestown by Erickson Senior Living

    Site Coordinator

    6 days ago

    Charlestown by Erickson Senior Living Catonsville, MD, United States

    Charlestown by Erickson Senior Living Charlestown is a beautiful 110-acre continuing care retirement community located just minutes from Baltimore in the charming neighborhood of Catonsville, Maryland. We're part of a growing network of communities developed and managed by Ericks ...

  • Summa

    Construction Site Superintendent

    1 week ago

    Summa Annapolis, United States

    Summa does more than connect people with the world's top companies. We are an avenue for the exploration of potential · - the pushing of boundaries and the limits of what you can be. We help our corporate partners find people who want to grow, think, dream, and create. We foster ...

  • Luminis Health

    Life Safety Specialist

    2 days ago

    Luminis Health Annapolis, United States

    **Position Objective**: · The Life Safety Specialist assists the Environment of Care and Life Safety efforts in providing a safe environment and assuring compliance with regulatory codes. In addition, supporting the development and implementation of sustainable safety processes a ...

  • American Cruise Lines

    Excursions Director

    6 days ago

    American Cruise Lines Annapolis, United States

    **Excursions Director** · - American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 pas ...

  • Clearway Pain Solutions

    Vice President of Asc Operations

    1 week ago

    Clearway Pain Solutions Annapolis, United States

    The Senior Director of ASC Operations will be responsible for ensuring directing, authorization, scheduling, and coordinating all aspects of the of the national special procedures program. This will include liaising with device representatives, other outside organizations, patien ...

  • Summa

    Assistant Construction Project Manager

    1 week ago

    Summa Annapolis, United States

    Summa does more than connect people with the world's top companies. We are an avenue for the exploration of potential · - the pushing of boundaries and the limits of what you can be. We help our corporate partners find people who want to grow, think, dream, and create. We foster ...

  • Luminis Health

    Design Project Manager

    2 days ago

    Luminis Health Annapolis, United States

    **Position Objective**: · The Design Project Manager is responsible for the overall planning, design and execution of an assigned capital project or series of projects for Anne Arundel Health System (AAHS) and its subsidiaries. The job responsibilities include oversight of projec ...

  • Anne Arundel County Public Schools

    Coordinator: Specialized Instruction

    5 days ago

    Anne Arundel County Public Schools Anne Arundel County, MD, United States

    **Title Code**: · *** · **Coordinator: Specialized Instruction** · *** · *** · **JOB SUMMARY** · **Coordinates, supervises, and manages the planning, development, implementation and evaluation of special education services for students ages 5 to 21 to ensure students are provided ...

  • Circa Energy

    Project Manager

    1 day ago

    Circa Energy Annapolis, United States

    Job Summary: · We are seeking a skilled and experienced Project Manager to join our team. As a Project Manager, you will be responsible for overseeing the planning, execution, and completion of solar construction projects. You will collaborate with various stakeholders to ensure ...

  • Thomas Park

    Investment Analyst

    1 week ago

    Thomas Park Annapolis, United States

    **About Thomas Park** · Thomas Park is a full-service commercial real estate firm offering alternative investment strategies and third-party commercial real estate services. · **Our Core Values** · - Balance_: We work hard but understand there is a life outside of work that will ...