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Technical Support Specialist
1 week ago
Akkodis Omaha, United StatesTechnical Support Specialist Job in Omaha, Nebraska · Are you looking for an opportunity to work for a company on the rise who is growing rapidly? If so, this is the position for you Akkodis is seeking a Technical Support Engineer to provide on-site (Omaha, NE) hardware/software ...
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Customer Support Specialist
2 weeks ago
DMSi Software Omaha, United States** Customer Support Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO01283 Showing 1 location **Job Details** · **Description** · The Customer Support Specialist provides support to DMSis customer base. The potential candidate will receive ...
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Client Support Specialist
2 days ago
Gallup Omaha, United StatesJob Description · Provide exceptional support to Gallup clients. · As a client support specialist, you will provide the world-class service Gallup's clients expect from us. Supporting a wide variety of Gallup services and products, you'll help clients, consumers and survey respo ...
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Technical Support Specialist
3 weeks ago
HireVenture Omaha, United StatesOur client is dedicated to delivering innovative solutions and exceptional customer service. With a commitment to excellence and a focus on continuous improvement, our client is seeking a skilled Technical Support Specialist to join their dynamic team. · Position Overview: · As ...
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Behavioral Support Specialist
1 week ago
Catholic Health Initiatives Omaha, United States**Overview** · A 64-bed adult psychiatric facility Lasting Hope Recovery Center is a place of healing. All of the rooms are private. At Lasting Hope Recovery Center patients find comfort and a team of caring professionals working for them. Often mental illness and substance abus ...
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Behavioral Support Specialist
1 week ago
Chi Omaha, United StatesOverview · A 64-bed adult psychiatric facility Lasting Hope Recovery Center is a place of healing. All of the rooms are private. At Lasting Hope Recovery Center patients find comfort and a team of caring professionals working for them. Often mental illness and substance abuse oc ...
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Behavioral Support Specialist
1 week ago
Unavailable Omaha, United StatesOverview · A 64-bed adult psychiatric facility Lasting Hope Recovery Center is a place of healing. All of the rooms are private. At Lasting Hope Recovery Center patients find comfort and a team of caring professionals working for them. Often mental illness and substance abuse occ ...
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Clinical Support Specialist
1 week ago
Aria Care Partners Omaha, United StatesCompassionate Care Tailored to the Unique Needs of Seniors · Aria Care Partners is the next evolution of Senior Dental Care and Senior Vision Services. As the largest national specialty provider of onsite oral, vision, and now hearing services within a skilled nursing environmen ...
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Service Support Specialist
3 weeks ago
Hhautomotive Omaha, United States** Service Support Specialist - $15 - $17** · **Job Category****:** ADMINSTRATIVE **Requisition Number****:** SERVI004065 Showing 1 location **Job Details** · **Description** · We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates th ...
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Customer Support Specialist
1 week ago
Fidelity Investments Omaha, NE, United StatesJob Description: · Financial Customer Associate – Omaha, NE Area only · Are you looking for a career where you will make a difference in people's lives while primarily working from home? · If so, consider joining our customer service team. We're hiring great people with a passio ...
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Customer Support Specialist
3 weeks ago
Fidelity Investments Omaha, NE, United StatesJob Description: · Financial Customer Associate – Omaha, NE Area only · Are you looking for a career where you will make a difference in people's lives while primarily working from home? · If so, consider joining our customer service team. We're hiring great people with a passio ...
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Customer Support Specialist
3 weeks ago
Fidelity Investments Omaha, NE, United StatesJob Description: · Financial Customer Associate - Bi-Lingual – Omaha, NE Area only · Are you looking for a career where you will make a difference in people's lives while primarily working from home? · If so, consider joining our customer service team. We're hiring great people ...
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Customer Support Specialist
3 weeks ago
Fidelity Investments Omaha, United StatesJob Description: · Financial Customer Associate - Bi-Lingual - Omaha, NE Area only · Are you looking for a career where you will make a difference in people's lives while primarily working from home? · If so, consider joining our customer service team. We're hiring great peop ...
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Customer Support Specialist
3 weeks ago
Farm Credit Council Omaha, United States**Hybrid- candidate can work from any office in our footprint and must work a minimum of three days each week in the office** · Are you passionate about providing exquisite customer service, do you believe each customer interaction is an opportunity to serve, engage, and delight ...
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Customer Support Specialist
1 week ago
Fidelity Investments Omaha, United StatesJob Description: · Financial Customer Associate – Omaha, NE Area only · Are you looking for a career where you will make a difference in people's lives while primarily working from home? · If so, consider joining our customer service team. We're hiring great people with a pas ...
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Inventory Management Support Specialist
3 weeks ago
DMSi Software Omaha, United States** Inventory Management Support Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO01293 Showing 1 location **Job Details** · **Description** · The Inventory Management Specialist provides support to DMSis customer base. The potential candid ...
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IT Support Specialist
3 days ago
Pivotal Solutions Inc Omaha, United StatesJob Description · General Description · o Monitor daily operations, including server, hardware, software and enterprise systems · o Evaluate current applications and make recommendations for improvement, as needed · o Configure user devices and system access · o Administrati ...
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Behavioral Support Specialist
1 week ago
CHI Mercy Health Omaha, United StatesAs a Behavioral Support Specialist, you focus on providing direct behavioral support and supportive services to patients with disruptions in function as a result of mental illness and/or substance abuseServices are provided with a focus on managing t Support Specialist, Behaviora ...
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Technical Support Specialist
3 weeks ago
Rand 3D Omaha, United States**Technical Support Specialist - Architecture , Engineering, and Construction** · Omaha, NE, USA · Full-time · **Company Description** · **We hire for tomorrow** · IMAGINiT Technologies, a division of Rand Worldwide, advances the way engineers and architects use 3D technolog ...
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Software Support Specialist
2 weeks ago
DMSi Software Omaha, United States** Software Support Specialist** · **Job Category****:** Customer Service **Requisition Number****:** SOFTW001357 Showing 1 location **Job Details** · **Description** · The Software Support Specialist provides support to DMSis customer base. The potential candidate will receiv ...
Accounting Software Support Specialist - Omaha, United States - DMSi Software
5 days ago
Description
** Accounting Software Support Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO01288 Showing 1 location **Job Details**
**Description**
The Accounting Software Support Specialist provides support to DMSis customer base. The potential candidate will receive, research, answer or escalate customer cases as they are submitted. In addition to resolving customer cases, the specialist will also participate in customer training sessions, provide internal training for new employees, document creation and software testing.
**RESPONSIBILITIES AND DUTIES:**
Provide excellent application support for DMSi's internal and external Customers.
Define problems, analyze issues, identify the root cause and document Customer resolutions.
Ensure a positive relationship and communication plan with Customers and Users.
Add documentation related to Case resolution to the Knowledge Base
Assist in identifying and implementing improvements in Customer support and communication.
Assist other DMSi personnel in researching, testing or handling Cases
Participates in teams, workgroups or value-added areas like Line of Business teams.
Attend/assist with training for internal personnel or customers/prospects.
Assist with internal projects such as improvement initiatives.
Performs other duties as assigned.
**KNOWLEDGE, SKILLS, AND ABILITIES:**
Customer-focused approach to problem identification and resolution.
Strong written and verbal communication skills for training, emails, instructions, presentations, etc.
Good analytical, logical, research and problem-solving skills.
Ability to positively interact with all levels of the company and with others outside the company.
Ability to maintain a high degree of professionalism and confidentiality.
Ability to adhere to organizational policies and procedures.
Desire to work in a collaborative, team environment.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
Normal office environment with the use of computers and telephone systems; no unusual physical demands.
**EDUCATION AND EXPERIENCE:**
College degree in Supply Chain, Business, Accounting, Finance, MIS, other related fields or equivalent work experience.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**