- Manages scheduled appointments by checking in patients and alerting staff to patient presence. Directs walk-in patients to appropriate staff. Collects relevant patient information and maintains HIPAA compliance.
- Maintains workflow by studying methods; implementing cost reductions; and managing reporting procedures.
- Manages all incoming telephone calls and represents the agency as a first point of contact with a pleasant and professional demeanor. Routes calls, messages, and deliveries to appropriate staff in a timely fashion.
- Follows systems and procedures by adhering to operating practices, record-keeping systems, forms control, and budgetary requirements.
- Manages co-pay and self-pay amounts for patient visits, including documenting amounts received, and alerting patients to outstanding balances.
- Receives clinical alerts and ensures adherence to patient restrictions, including toxicology screens and appointments with clinical staff.
- Evaluates functionality of equipment on an ongoing basis and alerts appropriate staff to needs for repairs, maintenance, and inventories.
- Assists with management of patient documentation, including managing the availability of charts between care providers on the day of intake and ensuring UA and BAC records are retained and available for care providers.
- Follows production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
- Meets cost standards by implementing cost-saving actions. Evaluates condition and availability of office supplies, medical supplies, and equipment and communicates needs to appropriate staff.
- Manages the waiting area milieu by observing safety and well-being of patients and visitors. Alerts security and clinical staff to situations requiring intervention.
- Maintain cleanliness and order of front desk and waiting room areas.
- Other duties as assigned.
- Working 12:30-8:30pm Qualifications
- Three plus years' experience in a medical office setting, hospital, or similar patient customer service environment. Five plus years, preferred.
- Requires a working knowledge of medical insurance plans, billing, regulations.
- Must have a strong knowledge of and advanced experience with Microsoft Office products with an ability to become familiar with firm-specific programs and software.
- Excellent verbal and written communication, professional telephone manners, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies.
- Ability to multi-task and adapt to changing priorities
- Ability to act with integrity, professionalism, and confidentiality
- A high degree of personal motivation and drive to achieve personal and professional goals.
-
Accessibility Installation Specialist
1 day ago
Next Day Access - North Houston Spring, United StatesJob Description · Job DescriptionEmployee will travel and service territory performing evaluations and installations of company products, such as modular aluminum handicap ramps, vertical lifts, stair lifts, grab bars and any additional accessibility and mobility equipment offere ...
-
Next Day Access - North Houston Spring, United StatesJob Description · Job DescriptionEmployee will travel and service territory performing evaluations and installations of company products, such as modular aluminum wheelchair ramps, vertical lifts/elevators, stair lifts, grab bars and any additional accessibility and mobility equi ...
-
Access Specialist
3 weeks ago
Vanderbilt University Medical Center Bethesda, United StatesVanderbilt University Medical Center Access Specialist Nashville , Tennessee Apply Now Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse ind ...
-
IT Accessibility Specialist
1 week ago
Halvik Greenbelt, United StatesHalvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special · W ...
-
IT Accessibility Specialist
3 weeks ago
Halvik Lanham, United StatesJob Description · Job DescriptionHalvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a par ...
-
Patient Access Specialist
1 week ago
Complete Staffing Solutions Washington, United StatesJob Description · Job DescriptionA healthcare facility is looking for a full time Patient Access Specialist. · Hours: · Monday-Friday, 8:30am-5:30pm · Rotating Saturdays: 8am-12pm (not every week) · Temp to Hire · Responsibilities: · Team oriented approach that could include work ...
-
Privilege Access Management Specialist
3 days ago
Booz Allen Washington DC, United StatesPrivilege Access Management Specialist The Opportunity: The user is the last frontier for cyber security. It's where the perimeter is drawn and securing identities is pivotal in the fight against cybercriminals. As a cyber professional, you want the chance to develop your skills ...
-
Accessibility & Fair Access Specialist - Monsido
3 weeks ago
Kyyba Baltimore, United StatesJob Title: Accessibility & Fair Access Specialist - Monsido · Location: Baltimore, MD · Remote Opportunity · Accessibility & Fair Access Specialist - Monsido: This role combines the expertise of accessibility specialists and fair access specialists. They will ensure complianc ...
-
Access Control Specialist
2 weeks ago
gTANGIBLE Corporation Washington, United StatesgTANGIBLE Corporation (gTC),, is a C corporation and a registered Governmentcontractorthat provides services and solutions in: · National Security Programs · Professional, Administrative, and Management Support · Mission and Warfighter Support · We are a Service-Disabled Veteran- ...
-
Access Management Specialist
3 weeks ago
gTANGIBLE Corporation Washington, United StatesJob Description · Job DescriptiongTANGIBLE Corporation (gTC), , is a C corporation and a registered Government contractor that provides services and solutions in: · National Security Programs · Professional, Administrative, and Management Support · Mission and Warfighter Support ...
-
Accessibility Testing Specialist
1 week ago
Interclypse Annapolis, United StatesJob TypeFull-timeDescriptionWelcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more ...
-
Accessibility Testing Specialist
5 days ago
Interclypse Annapolis, United StatesJob Type · Full-time · Description · Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you wi ...
-
Accessibility and Inclusion Specialist
6 days ago
eTelligent Group LLC Washington, United States**Company Overview**: · For the past 15+ years, eTelligent Group has consistently delivered excellent services that are demonstrated through our exceptional past performances. As a small business, we have distinguished our company as effective problem solvers with innovative, sca ...
-
Access Specialist I
2 weeks ago
MedStar Health Washington, United States Full timeGeneral Summary of PositionThe MedStar Health ContactCenter has a Full Time, dayshift, hybrid opportunity at our call center locatedin the Washington, DC area. The ideal candidate will have the ability toestablish and maintain effective relationships with patients and their famil ...
-
Patient Access Specialist
3 weeks ago
Kolmac Clinic Arlington, United StatesKolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing ...
-
Access Database Specialist
2 weeks ago
Three Saints Bay Arlington, United StatesAccess Database Specialist (4025) · Location Arlington, VA · Job Code 4025 · # of Openings 1 · Apply Now ) · Ocean Bay, LLC, a subsidiary of Three Saints Bay, LLC and a Federal Government Contractor industry leader, has an opening for a highly motivated MS Access Developer locate ...
-
Access Specialist
1 week ago
MEDSTAR HEALTH Baltimore, United States Full timeGeneral Summary of Position · The Access Specialist acts as the first welcome at MNRN for the caller on behalf of outpatient therapy practices, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Elicits and records pa ...
-
Accessibility Specialist
3 weeks ago
synapse business systems Baltimore, United States**Position Title** · **Accessibility Consultant** · **Location Woodlawn MD-2days per week onsite** · **Long Term** · **Notes** · **Key Required Skills**: · Strong knowledge of accessibility standards (508, WCAG, ADA), user research, requirements gathering, special projects, proce ...
-
Patient Access Specialist II
1 week ago
University of Maryland Faculty Physicians Baltimore, United StatesResponds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance Patient Access, Operations, Pr ...
-
Access and Escort Specialist II
2 days ago
Chenega Corporation Chantilly, United States**Summary** · The · **Access and Escort Specialist II** · will escort and monitor non-cleared personnel while stand and walking for long periods throughout the workday and assist with access control for secured areas at a federal government project. · **Responsibilities** · ...
Patient Access Specialist - Silver Spring, United States - Kolmac Integrated Behavioral Health
Description
Overview
:The Patient Access Specialist at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") is responsible for managing the flow of patients and visitors in and out of the front door as well as front waiting area. This includes implementing administrative systems, following procedures and policies, monitoring administrative projects, and working collaboratively with care providers to facilitate program and budgetary goals.
ResponsibilitiesEssential Duties and Responsibilities:
Qualifications - Education and Experience
Must Haves:
At Kolmac, we invest in you Come grow with us Kolmac has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania.
Apply today to hear more about Kolmac
