- Provide technical support and assistance to customers via phone, email, and chat
- Troubleshoot and resolve customer issues related to software, hardware, and network connectivity
- Analyze customer problems and provide accurate and timely solutions
- Document customer interactions and resolutions in the ticketing system (ServiceNow)
- Collaborate with crossfunctional teams to escalate and resolve complex technical issues
- Assist with software installations, updates, and configurations
- Conduct remote troubleshooting sessions to diagnose and resolve technical problems
- Maintain knowledge of current technology trends and updates
- Strong customer service skills with the ability to effectively communicate technical information to nontechnical users
- Proficient in analyzing and troubleshooting LAN, TCP/IP, and firewall issues
- Experience with software troubleshooting on various platforms (Windows, Linux, Office)
- Familiarity with ticketing systems (ServiceNow) for tracking and documenting customer issues
- Knowledge of Jira or similar project management tools for issue tracking and resolution
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 1 year
- 2 years
- Under 1 year
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Waukesha, WI: Relocate before starting work (Required)
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2nd Shift Machine Operator
2 weeks ago
H.O. Bostrom Company Waukesha, United States**2nd Shift Machine Operator Job Description**: · We are currently seeking a skilled Machine Operator to join our 2nd shift team at our facility located in Waukesha, WI. As a Machine Operator, you will have the opportunity to flex between working with both a laser and a brake pre ...
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2nd Shift Material Handler
2 weeks ago
Green Bay Packaging, Inc. Waukesha, United StatesPosition Overview: · The Green Bay Packaging - Baird Display Division is an industry-leading manufacturer of high-quality, temporary, point of purchase displays. · **Material Handler Responsibilities** · Material handler responsibilities are to load and unload machines with produ ...
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2nd Shift Forklift Driver
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Metaltek International Inc Waukesha, United StatesWork from written or verbal instruction, drawings, route cards and knowledge of production operations to anticipate department needs and operate power forklift truck to transport materials, equipment and castings as needed to facilitate production. · - Identify and sort materials ...
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Utility - 2nd Shift (E Coat)
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Eaton Waukesha, United StatesEaton's ES AMER ESS division is currently seeking a Utility - 2nd Shift (E Coat) to join our team on Badger Dr. in Waukesha, WI · The hourly rate for this position is $22.30 per hour + $2.50/hr shift premium. The core hours are 3 pm - 11 pm. · **Why work at Eaton?** **Below are a ...
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2nd Shift
2 weeks ago
Smithfield Foods Cudahy, United States**Your Opportunity**: · Our team members receive industry-leading wages and are eligible for great benefits packages: · - Hourly Competitive Starting Pay - $21.66/hour · - $1.00/hour shift differential for 2nd shift positions · - Comprehensive Health Insurance, Retirement Benefit ...
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Housekeeper - Waukesha - Part Time - 2nd Shift
3 weeks ago
Waukesha Memorial Hospital Waukesha, United States Part timeLocation: Waukesha- Job Type: PMs - 2nd Shift- Weekly Hours: 16**We Are Hiring**: · Housekeeper - Waukesha - Part Time - 2nd Shift - 630pm-1030pm · Begin your story at ProHealth Care in Environmental Services. Enjoy our video series featuring our own employees sharing why they ch ...
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Sewer - 2nd Shift
5 days ago
Permobil New Berlin, United States**Sewer - 2nd Shift** · **The Sewer - 2nd Shift safely operates industrial sewing machines to sew all products in accordance with company performance and quality standards.** · **Would you like to work in an international environment where you'll make a difference every day? At P ...
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Packer - 2nd and 3rd Shift $20
2 days ago
Multi-Color Corporation Waukesha, United States**Build your Career with an Industry Leader** · As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consume ...
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2nd Shift
3 days ago
Green Bay Packaging Waukesha, United States· 2nd Shift -Assembly Supervisor · ID · Category · Management & Supervision · Division · Baird Display Division · Position Overview · Directly supervises all employees assigned to the department. Carries out supervisory responsibilities in accordance with the organization's poli ...
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2nd Shift
2 days ago
Green Bay Packaging, Inc. Waukesha, Wisconsin, United States PermanentPosition Overview: · Directly supervises all employees assigned to the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; ap ...
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Housekeeper - Waukesha - Part Time - 2nd Shift
2 weeks ago
Waukesha Memorial Hospital Waukesha, United States Part timeLocation: Waukesha- Job Type: Nights - 3rd Shift- Weekly Hours: 24**We Are Hiring**: · Housekeeper - Waukesha - Part Time - 3rd Shift - 630pm-3am · Begin your story at ProHealth Care in Environmental Services. Enjoy our video series featuring our own employees sharing why they ch ...
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2nd shift
1 week ago
Ventura foods Waukesha, United StatesJob Description · Job Description Location: Waukesha, WI · Exemption: Nonexempt · Shift: Second · OUR COMPANY: · Ventura Foods is a leading global manufacturer of branded and custom food products that proudly helps food providers in the U.S., Canada and more than 60 other coun ...
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2nd Shift
6 days ago
Green Bay Packaging Waukesha, United StatesPosition Overview: Directly supervises all employees assigned to the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appr ...
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Utility - 2nd Shift (E Coat Relo)
2 days ago
Eaton Waukesha, United StatesEaton's ES AMER ESS division is currently seeking a Utility - 2nd Shift (E Coat Relo) to join our team on Badger Dr. in Waukesha, WI · The hourly rate for this position is $22.30 per hour + $2.50/hr shift premium. The core hours are 3 pm - 11 pm. Relocation will be provided to th ...
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Assembler 2nd Shift
3 weeks ago
CREE LIGHTING USA LLC Racine, United StatesJoin our 2nd Shift (Monday to Thursday, 4PM-2AM) Production team as an Assembler. In this role, you'll be pivotal in assembling our cutting-edge LED lighting fixtures and systems, meticulously following work instructions and conducting thorough quality checks. Your workplace will ...
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2nd Shift Assembler
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Badger Meter Milwaukee, United StatesWhy Badger Meter? · Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational effic ...
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2nd Shift Welder
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2nd Shift Canning Line Operator
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Fortress Nutrition New Berlin, United States**Job Summary**:Working as part of the Canning/Beverage Operations team and under the supervision of the 2nd Shift Canning/Beverage Supervisor, the **Canning Line Operator** is responsible for operating the high-speed canning/beverage production line equipment and creating, produ ...
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Welder-2nd Shift
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Super Steel Mequon, United States**SUMMARY OF POSITION**: · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. · - Weld Training Program: D ...
Service Desk Analyst-2nd Shift - Waukesha, United States - HCTec
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