Regional Field Service Technician - Chicago, United States - WRG Tools Inc.

WRG Tools Inc.

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Regional Support Technician

Location:
Chicago, IL

Job Summary:

Our Client is hiring for a Regional Support Technician.

You'll play a vital role in maintaining and supporting robotic systems across the Chicago region. This position involves extensive travel, providing technical expertise, and ensuring top-notch customer satisfaction. If you're skilled in mechanical, electrical, and robotic troubleshooting, and committed to safety and service excellence, we want you to apply

Key Responsibilities:

Perform preventive and emergency repairs on robotic systems to ensure optimal functionality.
Serve as a technical support resource for fellow team members, offering guidance and assistance.
Conduct comprehensive technical training sessions to enhance the skill set of colleagues.
Prioritize safety in all tasks, adhering to protocols both onsite and internally.
Manage equipment maintenance and spare parts inventory efficiently.
Collaborate with Regional Sales Managers to streamline service support activities.
Foster a positive work environment and promote teamwork among team members.

Qualifications:

Associate's Degree (AA) and a minimum of six years of relevant experience and/or training.
Willingness to travel extensively with a valid driver's license and comprehensive automobile insurance.
Proficient in mechanical, electrical, and robotic troubleshooting and repair.
Strong customer service skills with a focus on maintaining positive client relationships.
Experienced in providing phone support and troubleshooting repairs.
Ability to handle service trip reports and organize spare part orders effectively.
Demonstrated capability in resolving safety and servicerelated issues.
Previous experience in a similar field service position.
Must reside in the Chicago region or nearby.

Why is This a Great Opportunity:

Join a reputable and well-established company with a longstanding client base.
Competitive salary with potential for significant overtime earnings.
Generous benefits package including an excellent 401K match.
Opportunities for professional growth and development within the company.
Work within a supportive team environment focused on achieving excellence in service delivery.
Rotational oncall schedule with weekends off every fifth week.
No sponsorship available.

_ Must-Have:
_
- _Valid Unrestricted Driver's Liscense_
- _Auto Insurance_
- _Tools_

You should be proficient in: