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    Rockford-Plumbing Outside Sales - Connor Co.

    Connor Co.
    Connor Co. Rockford, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Join Our Legacy: Plumbing Outside Sales Position at Connor Co. in Rockford, IL

    Are you ready to step into a role that not only offers a deep-rooted history but also promises a future filled with growth and opportunity? Connor Co., a company with a rich heritage, is pleased to announce an exciting opening for a Plumbing Outside Sales in Rockford, IL. We are seeking a driven individual who is committed to building a lasting career within our esteemed organization.

    Key Requirements:

    • An extensive background in Plumbing is essential.
    • Successful completion of pre-employment background check and drug testing.

    Role and Responsibilities:

    • Interpret blueprints and schematics with precision.
    • Collaborate with customers and outside sales teams to identify suitable solutions for meeting customer requirements.
    • Address customer inquiries about product details, pricing, availability, and applications.
    • Coordinate product deliveries and oversee the logistics.
    • Assist in the collection of outstanding payments from customers.
    • Attend industry trade shows and engage in product training.
    • Offer post-sales support by consulting with clients to resolve issues.
    • Conduct product demonstrations and explain features to customers.
    • Ensure prompt order processing and confirmations using the Eclipse ordering system.
    • Provide price quotes, credit terms, warranties, and delivery timelines.
    • Follow up on submitted estimates and bids.
    • Handle customer requests for quotes and product information.
    • Identify potential customers and expand territories through various strategies.
    • Manage customer orders from inception to delivery.
    • Stay updated on market conditions, product innovations, and competitor offerings.
    • Occasionally visit job sites for on-site troubleshooting.
    • Participate in monthly sales meetings and industry events.
    • Be available for after-hours customer calls and shop access.
    • Process warranty claims efficiently.
    • Generate reports and assist the Branch Manager as needed.
    • Provide competitive analysis to support dealer acquisition.
    • Distribute product brochures and catalogs to customers.
    • Offer comprehensive information on the company's product range.
    • Conduct post-sales follow-ups when necessary.
    • Provide technical support, including monitoring shipping, delivery, and returns.
    • Recommend products tailored to customer needs and interests.
    • Collaborate with other departments to address customer inquiries.
    • Fulfill additional tasks as requested.

    These responsibilities reflect the diverse and multifaceted nature of the role, combining technical expertise, customer engagement, and administrative tasks.

    Minimum Education and Experience:

    • High School Diploma or equivalent.

    Essential Knowledge, Skills, and Abilities:

    • Build and sustain positive customer relationships effectively.
    • Quickly acquire proficiency in Eclipse software.
    • Execute tasks with minimal supervision, demonstrating independence.
    • Employ critical thinking skills to identify alternative solutions through logical reasoning.
    • Apply mathematical reasoning to select appropriate methods and formulas for problem-solving.
    • Capably assess and prioritize workloads for efficient task management.
    • Exhibit a friendly demeanor and maintain a positive attitude, delivering exceptional customer service both in person and over the phone.
    • Demonstrate keen attention to detail and a focus on accuracy.
    • Possess strong interpersonal communication skills.
    • Maintain professionalism and patience while managing a demanding workload.
    • Possess knowledge of plumbing products and markets.
    • Exhibit maturity and extensive experience in interacting with individuals at all levels, including management, personnel, and customers.
    • Showcase strong organizational abilities.

    What We Offer:

    • Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision coverage.
    • Options for Voluntary Term Life insurance, Medical and Dependent Care Flexible Spending accounts.
    • Robust 401k plan.
    • Generous Paid Time Off (PTO) and eight (8) paid holidays.
    • $10,000 in life insurance, Short-Term Disability, and Long-Term Disability are covered 100% by Connor Co. for full-time employees.

    To learn more about our legacy at Connor Co., visit us at

    Application Process:

    • Please apply exclusively through our job board: Connor Co. Career Opportunities
    • We are not accepting in-person applications.
    • Kindly refrain from phone inquiries.

    At Connor Co., it's the people who truly make a difference. Join us and be part of our enduring journey

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