- Assists servers in their tasks
- Ensures all service stations in the kitchen are stocked and ready for service
- Removes soiled dishes from table; brings to dish washing area
- Completes set up and teardown of dining events as assigned
- Carry food trays to tables using the correct seat positions on the ticket
- Place entre to the correct seat positions accordingly
- Sets tables with silverware, glassware and other items
- Polishes silverware before and after shifts
- Cleans dining room areas
- Stocks servers' station with supplies
- Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
- Build solid relationship with your Colleagues
- Treat colleagues with respect and dignity
- Deliver Passionate & Engaging Service to our Guests
- You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
- You will consistently deliver our GUEST model:
- Greet or welcome everyone, warmly with a smile
- Use eye and ear contact and guest's name
- Establish/anticipate needs
- Solve and own all requests/complaints
- Thank everyone
- Track record of delivering exceptional guest or client experience
- Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
- Strong communication skills
- Appropriate professional appearance and demeanor
- Valid ServSafe Food Handler Certificate required
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
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Server Assistant, Desire Oyster Bar - New Orleans, United States - Sonesta International Hotels
Description
Job Description SummaryThe server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner.
Job Description
Key Job Functions
Pay Range
Qualifications and Skills
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to talk or hear. The employee must occasionally lift and/or move up to 50 pounds for carrying objects, and 100 pound maximum for lifting. Specific vision abilities required by this job include color vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
