General Manager - New Haven, United States - RMS Companies

RMS Companies New Haven, United States

3 weeks ago

Description

SUMMARY:
The General Manager (GM) is responsible for all aspects of operations at The Blake Hotel.

The GM serves as an ambassador for the brand and hotel, leading all departments of the hotel to further the hotel's goal of providing best-in-class service to guests.

The GM oversees the hotel's profitability and leads various strategic projects across all departments of the hotel. The ideal candidate is someone who consistently goes above and beyond to maximize guest satisfaction. This position reports to the Regional Director of Operations at RMS Companies.

RESPONSIBILITIES:
Oversees the operations of all functions and departments of the hotel.

Holds regular briefings and meetings with heads of all departments and oversees all hotel employees daily.

Ensures full compliance with hotel service standards, policies, and procedures as outlined by upper management.

Handles complaints of guests and oversees the service recovery procedures.

Assists in preparing and achieving the hotel's annual operating budget and capital budget.

Manages ongoing profitability of the hotel while ensuring guest satisfaction targets are met and exceeded.

Assists in setting short- and long-term strategic goals for the property and oversee implementation of such goals.

Ensures all decisions are made in the best interests of the hotel, staff, and larger company/brand.

Assists in the procurement of operating supplies and equipment and contracts with third-party vendors for essential equipment and services.

Serves as decision maker in hiring key staff for the hotel.

Manages and develops the hotel's management team to ensure career progression and development.

Accountable for responsibilities of department heads and takes ownership of all guest complaints.

Works closely with restaurant leadership and sales teams to ensure flawless execution of banquets and events.

Provides other duties as needed.

REQUIREMENTS
Bachelor's degree in hotel management or a related field preferred.

A minimum of 5 years' experience in the hospitality industry preferred.

Strong understanding of P&L statements and the ability to react with impactful strategies.

The ideal candidate is a highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Self-motivated, high-performer who can emulate best-in-class customer service to guests and team members.

Equal Opportunity Employer

Job Type:
Full-time

Pay:
From $80,000.00 per year

Benefits:
Life insurance

Schedule:
Monday to Friday

Weekends as needed

Work Location:
In person

#J-18808-Ljbffr

General Manager

3 weeks ago

RMS Companies New Haven, United States

SUMMARY: · RESPONSIBILITIES: · - Oversees the operations of all functions and departments of the hotel. · - Holds regular briefings and meetings with heads of all departments and oversees all hotel employees daily. · - Ensures full compliance with hotel service standards, policie ...
Assistant General Manager

2 weeks ago

Mecha Noodle Bar New Haven, United States

Job Details · Assistant General Manager · Position Summary - Assistant General Manager · The Assistant General Manager is responsible for front-end management to direct and oversee all activities of a restaurant in accordance with standardized policies in order to provide efficie ...
General Manager

2 weeks ago

Eli's Restaurant Group Hamden, United States

Join the Eli's Restaurant Group family Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long tra ...
General Manager

1 week ago

Wendy's Norwalk, United States

**Want to make a difference? Want to be a leader?** · We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team ...
General Manager

3 weeks ago

Brink's Incorporated New Britain, United States

**Locations**: New Britain, CT · - **Department**: Field Operations · - **Req ID**: R47182 · The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to ...
General Manager

3 weeks ago

Goodwin Recruiting New Haven, United States

Join our restaurant team as a manager and be the heart of our operation We' re seeking a hardworking, passionate, and personable General Manager who is dedicated to building strong relationships with our guests and team. If you' re ready to take cha General Manager, Manager, Rest ...
General Manager

2 days ago

MyEyeDr. New Haven, United States

Description · About the role · See yourself starting a new career journey? As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through pa ...
Kfc General Manager

2 weeks ago

KFC Naugatuck, United States

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new ...
Assistant General Manager

2 weeks ago

The Edge Fitness Clubs Stratford, United States

**Who We ARE**:When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives High-five your team and get ready to move quickly Combi ...
Assistant General Manager

2 weeks ago

Jersey Mike's Subs Waterbury, United States

At CKA Management, we know that it's **our people** who make us great. That's why we believe in hiring only the best talent—those individuals deeply committed to delivering exceptional customer service and satisfaction. · We invest in **our employees** by training and developing ...
Demand Generation Manager

1 week ago

Inbox Health New Haven, United States

Inbox Health is looking for a Demand Generation Manager to join our marketing team. This individual will be a critical member of the marketing team play a large role in developing our go-to-market strategy and execution of marketing programs and campaigns to achieve demand goals ...
Demand Generation Manager

2 weeks ago

Inbox Health New Haven, United States

Inbox Health is looking for a Demand Generation Manager to join our marketing team. This individual will be a critical member of the marketing team play a large role in developing our go-to-market strategy and execution of marketing programs and campaigns to achieve demand goals ...
Demand Generation Manager

3 weeks ago

Inbox Health New Haven, United States

Inbox Health is looking for a Demand Generation Manager to join our marketing team. This individual will be a critical member of the marketing team play a large role in developing our go-to-market strategy and execution of marketing programs and campaigns to achieve demand goals ...
General Sales Manager

1 week ago

Mercedes Benz of North Haven North Haven, United States

Job Description · Job DescriptionMercedes-Benz of North Haven is looking to hire a General Sales Manager that is a motivated, competitive, and disciplined leader who has the experience in leading and growing the dealership's new vehicle, used vehicle and finance departments, all ...
Demand Generation Manager

2 weeks ago

Inbox Health New Haven, United States

Job Description · Job DescriptionInbox Health is looking for a Demand Generation Manager to join our marketing team. This individual will be a critical member of the marketing team play a large role in developing our go-to-market strategy and execution of marketing programs and c ...
Collision General Manager

1 week ago

Caliber Collision Ridgefield, United States

**JOB SUMMARY** · **Caliber Collision** has an immediate job opening for a **Collision General Manager **to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, ...
Assistant General Manager

19 hours ago

Shakey's Pizza Norwalk, United States

Starting Pay Rate: $20/hour · The Assistant General Manager (AGM) is the second-level manager in our stores. The AM is responsible for managing the day-to-day shift operations of our restaurant, including the supervision of team members. In addition, · the AGM assists in taking i ...
Assistant General Manager

3 days ago

Dunkin' Newington, United States

**Job Summary**: · Assistant Managers establish a standard of excellence and continuously help to develop the team towards success. Typical schedule is 5, 8-10-hour days, including some weekends & holidays. · **Your Impact** · America Runs on Dunkin'. It's the leading baked goods ...
Civil Engineering General Manager

1 week ago

Cardinal Engineering Associates, Inc. Meriden, United States

**CIVIL ENGINEERING GENERAL MANAGER and DESIGN MANAGER** · Established and expanding consulting Civil Engineering firm, based in Central Connecticut since 1962, seeks a highly motivated individual with 10-15 years minimum experience to be Design Manager, or General Manager of our ...
General Manager- Manufacturing

3 weeks ago

Green Thumb West Haven, United States full

The Role · Green Thumb is seeking a General Manager to oversee and manage all aspects of our plant operations in West Haven, Connecticut. Our facilities include our grow and lab operations where we manufacture and produce our signature line of products and the post processing wh ...