General Manager - Hamden, United States - Eli's Restaurant Group

Eli's Restaurant Group

Verified Company

Hamden, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Join the Eli's Restaurant Group family Our restaurants are recognized for great food and service and as great places to work.

We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.
Eli's General Managers are the responsible for running the restaurant like their own. Managers are responsible for ensuring the each and every guest has the ideal Eli's experience. Eli's General Managers will wear many hats and must do everything necessary to guarantee excellent customer experience.

General Managers are responsible for evaluating the business and working with corporate to keep the restaurant in great financial standing.

Essential Functions

Manages all areas of operations for a specific department including marketing and human resources, while ensuring the Company's standards of quality, service, and operations are maintained.
Establish budget for all food, paper, and cleaning supplies; ensure all are accounted for and are with budget
Work with Corporate to establish appropriate staffing pars based on sales projections and forecasting
Frequently interacts with guests to ensure they receive the Eli's Service Style experience; follow up on any issues and complaints they may have.
Maintains an accurate and uptodate manpower plan of Department staffing needs.
Prepares schedules and ensures that their department is staffed for all shifts according to projections and forecasts and can make adjustments throughout the week to hit all targets
Staff, train and develop their department's salary team members through ongoing feedback and coaching
Directly supervise managers, chefs, and team members, correcting behaviors as needed and providing recognition to continuously improve performance.
Ensure great food is served to every guest through managing all team members.
Manages inventory efficiently, accurately, and in a costeffective manner.
Run the floor during service to meet service standards and ensure 100% guest satisfaction.
Maintain and manage all general checklists for each area of restaurant.
Enforce all handbook policies and standards set forth by company.
Adhere to marketing objectives by executing marketing windows
Maintaining a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues
Driving sales, steps of service, and guest satisfaction
Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff