- Manage an investor or state specific portfolio
- Conduct outbound call campaigns to secure commitments for supporting documentation and monthly installments, conduct unemployment verification, and respond to customer inquiries
- Follow set investor/state-specific guidelines to set up approved repayment or forbearance plan, HHF/ELP or SCRA programs
- Update customer financial information based off change in circumstance or to address remaining delinquency at plan completion to initiate foreclosure alternative programs
- Manage and resolve daily exceptions on assigned portfolio of loans
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organizations desired culture and values
- High School Diploma / GED
- 1+ years default servicing experience
- Thorough knowledge of investor specific repayment, forbearance, HHF/EHLP and SCRA foreclosure alternative programs, loan servicing, foreclosure, and bankruptcy
- Proficient with CFPB, FDCPA and ECOA regulations
- Excellent computer skills, including proficiency in Microsoft Excel and Word
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
- Lower in range - Building skills and experience in the role
- Mid-range - Experience and skills align with proficiency in the role
- Higher in range - Experience and skills add value above typical requirements of the role
-
Investigations Specialist
2 weeks ago
DraftKings Las Vegas, United StatesWere defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. · Here, impossible isnt part of our vocabula ...
-
Investigations Specialist
2 weeks ago
DraftKings Las Vegas, United StatesAbout DraftKings · We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. · Here, "impossible" is ...
-
Maternal Fetal Medicine Physician
2 weeks ago
Hera-Health Las Vegas, United StatesHigh Risk Pregnancy Center is now hiring excellent Maternal Fetal Medicine physicians. · Why Hera Women's Health? · Hera Women's Health is a national collaborative practice of professionals redefining the future of women's health. Through a combination of value-based results a ...
-
Environmental & Health Specialist II
1 week ago
JT4 Las Vegas, United StatesJT4, LLC provides engineering and technical support to multiple western test ranges for the U.S · Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. · Air Force, Space Force, and Navy under the Joint Range T ...
-
Senior Pharm PA/Appeals Technician
4 weeks ago
UnitedHealth Group Las Vegas, United StatesRealistic Job Preview video · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data an ...
-
parole & probation specialist 2
3 weeks ago
Mesquite Mental Health Ctr Las Vegas, United StatesNevada Employee Action and Timekeeping SystemPAROLE & PROBATION SPECIALIST 2- Fallon - Underfill for Parole and Probation 3APPROXIMATE ANNUAL SALARY -$49,047.12to$72,119.52PAY GRADE:31For more information on benefit and retirement programs, please see the sections below.In order ...
-
Implementation Specialist
3 weeks ago
Follett Learning Las Vegas, United StatesPosition: · The Implementation Specialist will be support the Master Library products that are part of the Follett School Solutions product portfolio. This role provides project management, software implementation services and serves as primary liaison between internal departmen ...
-
Customer Experience Office
3 weeks ago
Credit One Bank Las Vegas, United StatesPosition SummaryCredit One Bank is looking for a Presidential Specialist to research and resolve customer inquiries that are presented by various legal, regulatory, and government agencies. The person in this role will be responsible for the entire resolution process, including r ...
-
Customer Experience Office
3 weeks ago
Credit One Bank Las Vegas, United StatesPosition Summary · Credit One Bank is looking for a Presidential Specialist to research and resolve customer inquiries that are presented by various legal, regulatory, and government agencies. The person in this role will be responsible for the entire resolution process, includi ...
-
Customer Experience Office
3 weeks ago
Credit One Bank Las Vegas, United StatesPosition Summary Credit One Bank is looking for a Presidential Specialist to research and resolve customer inquiries that are presented by various legal, regulatory, and government agencies. The person in this role will be responsible for the entire resolution process, including ...
-
Deposit Operations Support Specialist
3 weeks ago
Western Alliance Bank Las Vegas, United StatesJob Title: · Deposit Operations Support Specialist · Location: · West Sahara · What you'll do: · As a Deposit Operations Support Specialist, you will be supporting our Bank Operations and other areas of the bank by providing an array of back office operational support duties ...
-
Workforce Planning Specialist
2 weeks ago
Palms Casino Resort Las Vegas, United StatesReporting to the Workforce Planning Manager, the specialist will implement Workforce Planning departmental policies and procedures as directed by the Workforce Planning Director. · Role and Responsibilities: · Scheduling software experience and process knowledge, Virtual Roaster ...
-
BETterment Housing Specialist
1 week ago
US VETS Inc Las Vegas, United StatesJob Details · Level · Experienced · Job Location · USVETS Las Vegas Bonanza - Las Vegas, NV · Position Type · Full Time · Education Level · 4 Year Degree · Salary Range · $ $23.24 Hourly · Travel Percentage · Up to 50% · Job Category · Nonprofit - Social Services · ...
-
Part-Time Client Care Specialist
2 weeks ago
Western Alliance Bank Las Vegas, United States Part timeJob Title:Part-Time Client Care SpecialistLocation:West SaharaWhat you'll do:As a Client Care Specialist, you will focus on displaying a high level of client service, and providing a professional, prompt, and accurate banking experience and exemplify the department's "sales, serv ...
-
Legal Recovery
1 week ago
Silver State Schools Credit Union Las Vegas, United StatesLegal Recovery & Repossession Specialist · Full Time (40 Hours) · Monday - Friday - 8 am-5 pm (Rotating Saturdays) · Cimarron · 8275 W Flamingo RD · Las Vegas NV 89147 · PURPOSE: · The primary purpose of this position is to assist Silver State Schools Credit Union to live ...
-
Senior Business Systems Specialist
3 weeks ago
UnitedHealth Group Las Vegas, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
-
Senior Business Systems Specialist
3 weeks ago
UnitedHealth Group Las Vegas, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
-
Investigations Specialist
2 weeks ago
DraftKings Las Vegas, United StatesWe're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. · Here, "impossible" isn't part of our vocab ...
-
Senior Pharm PA/Appeals Technician
3 weeks ago
UnitedHealth Group Las Vegas, United StatesRealistic Job Preview video · Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data an ...
-
Contents Restoration Technician
2 weeks ago
Blue Kangaroo Packoutz Las Vegas, United StatesCompany OverviewBlue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Blue Kangaroo PACKOUTZ prov ...
Loss Mitigation Specialist I - Las Vegas, United States - PennyMac
Description
PENNYMAC:
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day:The Loss Mitigation Specialist serves as the customers single point of contact (SPOC) for investor, state and company repayment, forbearance, HHF/ EHLP and SCRA foreclosure alternative initiatives. As the Loss Mitigation Specialist, you will mitigate losses and ensure program compliance.
The Loss Mitigation Specialist will:
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
To learn more about our benefits visit:
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary:$38,000 - $53,000
Work Model:
OFFICE
