- Analyzes customer's requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed-upon project timeline
- Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the customer's expectations
- Ensures solution is configured and implemented as planned, deadlines are met and mitigates whenever plan objectives are at risk
- Trains customer on basic technical features and settings of solution
- Provides periodic updates to customer and tracks all activities and project tasks and records time spent
- Conducts project close-out activities and successful hand-off to other teams within Customer Experience (Success and Technical Support).
- Documents all activities associated with the project and updates tasks assigned as applicable
- Records all time spent on billable and non-billable activities
- Reports progress regularly to all internal and external project stakeholders
- Provides regular status reports to manager
- Provide pre-sales support as needed to help in adequately scoping a project
- Serves as post-sales technical support as needed during project.
- Attends training to enhance product knowledge and soft skills to effectively implement and manage SaaS implementations
- Attends team meetings, company meetings and other internal events
- 3-5 years of relevant experience
- Bachelor's degree or equivalent
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Implementation Specialist
3 weeks ago
National Credit Center Las Vegas, United StatesThis is an on-site role in Las Vegas, NV · The Onboarding/Implementation Specialist is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limited to ...
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Implementation Specialist
3 weeks ago
National Credit Center Las Vegas, United StatesThis is an on-site role in Las Vegas, NV · The · Onboarding/Implementation Specialist · is responsible for coordinating all post-sale onboarding activities via webinars for each new customer account procured by National Credit Center sales teams. This includes, but is not limit ...
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Gallagher Las Vegas, United StatesAbout Us: · Welcome to Gallagher a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether i ...
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Arthur J. Gallagher & Co. Las Vegas, United StatesWelcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with ou ...
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Gallagher Las Vegas, United StatesAbout Us: Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it ...
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Board Certified Behavior Analyst
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MINGO HEALTH SOLUTIONS Las Vegas, United StatesJob description · M.H.S is seeking a BCBA to supervise client treatment. We are an established behavioral health company expanding our mental and behavioral organization and have been providing ABA services for nearly 6 years. We work primarily in-home and are looking to grow our ...
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Email Marketing Specialist
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Edvisors Las Vegas, United StatesEmail Marketing Specialist · JOB SUMMARY: · The Email Marketing Specialist designs and executes marketing campaigns based on data analysis and business objectives. You will use HubSpot to deliver personalized and relevant email messages to our database of students and young adult ...
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Property Management System Specialist
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Vaco Las Vegas, United States***Property Management System/PMS Specialist*** · ***12 months contract*** · ***Remote*** · ***Up to $45/hr.*** · About the role: · The Analyst, Property Platform Localization will support the customization of Clients property management platforms to ensure full compliance with l ...
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Navarro Research and Engineering Las Vegas, United StatesThe Waste Management Specialist provides support to the Navarro projects by performing activities and tasks in support of characterization, environmental restoration, and D&D of hazardous and radioactive waste sites located at the Nevada National Security Site. · General Responsi ...
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SEO/PPC Strategist
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The AD Leaf Marketing Firm, LLC. Las Vegas, United States*** PLEASE READ: This job is available for an in-person position only in Las Vegas, Nevada. *** · *** No remote applicants will be considered *** · We are a constantly growing team of top-notch, innovative, highly skilled, and detail-oriented marketing professionals Before readin ...
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Digital Specialist Marketing
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DLC Empire Las Vegas, United StatesDollar Loan Center Job Description · Job Title: Digital Specialist- Marketing · Department: Marketing · Reports to: Chief Marketing & Strategy Officer · FLSA Status: Exempt · Position Summary: The Digital Specialist-Marketing is responsible for implementing and overseeing di ...
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Marketing Specialist
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NuWave Communications Inc Las Vegas, United StatesMarketing Specialist · NUWAVE is a rapidly growing communications company that aims to revolutionize cloud communications management. We are currently seeking an experienced marketing specialist to join our team. The ideal candidate should have the ability to analyze data and re ...
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Director, Collections
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North Mill Equipment Fi Las Vegas, United StatesJob Description · Job Description · General Comment · BriteCap is a fast-growing, non-bank lender dedicated to providing simple, fast, and affordable financing to America's Main Street businesses. An innovator in the industry since 2003, BriteCap is owned by North Mill Equipmen ...
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Elev8 Events Las Vegas, United StatesJob Description: Home-based Entry Level Digital Travel and Marketing Specialist Department: Marketing Summary: · We are seeking a dynamic and creative Home-based Entry Level Digital Travel and Marketing Specialist to join our team in the Hospitality industry. This role will be r ...
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Philpar Las Vegas, United StatesOnTheGoSystems: Paid Advertising Specialist OnTheGoSystems is building translation tools that millions of people use every day. Were expanding from Website Translation to our new SaaS system for Software Localization.If youre an expert in Paid Advertising , with experience runnin ...
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Digital Marketing Specialist
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LegalMatch Las Vegas, United StatesAre you a passionate and experienced Digital Marketing Specialist SEO ready to make your mark? Join our vibrant marketing team where you'll play a crucial role in driving our digital presence forward. You'll spearhead the development and execution of cutting-edge SEO strategies, ...
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Edwards Lifesciences Las Vegas, United StatesMake a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Y ...
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Automation Engineer
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Walker Lovell Las Vegas, United StatesProcess Control Engineer - Automation Specialist · Join a leading provider of mineral solutions as a Process Control Engineer, where innovation meets expertise in automation technology. This role is perfect for someone committed to sustainability, efficiency, and improving enviro ...
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Training Development Specialist Finance
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The Dignify Solutions LLC Las Vegas, United StatesDelivery Requirements: Responsibility for the assigned aspect of the project over its lifecycle (initiate, plan, execute, control, close). · Support SharePoint folder structure development and maintenance · Support SuccessFactors LMS training content migrations and testing requir ...
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HR Specialist
2 days ago
GritHR Solutions, LLC Las Vegas, United StatesWe are seeking a highly skilled and experienced HR Specialist to join our dynamic team at GritHR Solutions. As an HR Specialist, you will play a crucial role in supporting the human resources functions of our clients. This is an excellent opportunity for a growing HR professional ...
Implementation Specialist - Las Vegas, United States - Follett Learning
Description
Position:
The Implementation Specialist will be support the Master Library products that are part of the Follett School Solutions product portfolio. This role provides project management, software implementation services and serves as primary liaison between internal departments and the customer during implementation. The implementation specialist maintains customer relationships and is the technical contact for the customer during the implementation. He or she ensures that the solution is successfully implemented, and the project is completed on schedule and within budget. This role requires 1-2 years of experience in SaaS or software implementation.
Responsibilities:
Qualifications:
