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    Full Time Asst - Oklahoma City, United States - pacsun

    pacsun
    pacsun Oklahoma City, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Overview:

    The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

    Responsibilities:

    PacSun Fit
    Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
    Inspires and motivates others by consistently exhibiting core value behaviors
    Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

    Customer Experience
    Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
    Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
    Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
    Shares feedback from customers with the leadership team to improve the overall customer experience
    Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

    Priority Setting / Decision Making
    Prioritizes and delegates tasks to meet all operational needs
    Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
    Supports and executes visual directives and maintains visual standards set by the company
    Drives efficiency in all operational store processes
    Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
    Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience
    Ensures all store associates follow all policies, procedures and all Safety Program practices

    ? Results Driven
    Holds self and others responsible for the accomplishment of all operational tasks
    Coaches and provides feedback on Sales Associate's performance
    Supports associate engagement by recognizing and rewarding outstanding performance
    Provides direction to associates to ensure understanding of company directives and standards

    Results Driven
    Holds self and others responsible for the accomplishment of all operational tasks
    Coaches and provides feedback on Sales Associate's performance
    Supports associate engagement by recognizing and rewarding outstanding performance
    Provides direction to associates to ensure understanding of company directives and standards

    Operational Responsibilities
    LOP: Leads floor for management team to cover breaks during non-peak periods
    Supervisory level register access
    Opening / Closing Shift: May be required to open or close store during specific periods based on business needs

    Additional Responsibilities
    Ability and willingness to take on additional tasks
    Adheres to Federal, state and local labor laws
    Secures and maintains assigned company property
    Ability to safely lift up to 50 pounds
    Flexibility with schedule {able to work weekends , early mornings, nights, peak holiday periods)
    Ability to utilize power tools and navigate a ladder as needed

    Qualifications:

    Education/Skills/Experience
    Passion for product, brands, Fashion and trends
    High school diploma or equivalent required
    Effective written, verbal and presentation skills
    Strong communication and time management skills
    Basic math and computer proficiency
    Previous retail or stock experience required
    Experience supervising teams preferred
    Must be 18 years of age

    Physical Demands

    Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
    Ability to operate a cash register and fold and display merchandise
    Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions

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