Customer Service Representative - Elizabethtown, United States - Flex Films (USA), Inc

Flex Films (USA), Inc Elizabethtown, United States

2 weeks ago

Description

Job Description

If you have experience with the following, then Flex may be a fit for you

CSR role in Manufacturing Enviornment
Experience with ERP software platforms such as Oracle
Strong communication skills

Reporting to the CSR Manager, the Customer Service Coordinator is responsible for acting as a liaison and coordinating the flow of information from sales agents to production, logistics, and customers. The Coordinator will provide overall client account management and customer service while building customer confidence in an efficient and reliable manner.

Additional Responsibilities may include but are not limited to:

Knowledgeable and reliable contact point for any information required by customer.
Place orders, trace orders, schedule shipments, and process sample orders.
Complete various internal and external reporting requirements.
Maintain open communication with production and relay information as needed to customer; i.e. delivery date updates.
Follow up with customers to ensure proper receipt of goods received and overall customer satisfaction.
Process complaints and enter as needed as well as sales order returns.
File complaints and own situation until fully closed (technically and financially).
Respond to all customer communications in a timely, professional, and courteous manner.
Act with a sense of urgency in order to meet customer requests.

Requirements

5 years experience in customer service role within manufacturing environment
Experience in production/manufacturing environment
Ability to work and achieve short deadlines
Good communication, interpersonal, and organizational skills
Team player
Proficient in Microsoft Office

Company DescriptionRespect * Customer Driven * Innovation * Global Perspective * Action Oriented

Flex Films, located in Elizabethtown, KY, is a world class player in the polyester film and flexible packaging markets through driving efforts in technology, innovation, and product development. Flex Films is part of UFLEX Group which exceeds annual revenue of $1.2 billion, operates on 4 continents, and supplies products to over 140 countries.

Flex Films Offers:
-Competitive salaries and comprehensive benefits
-Diverse, inclusive work environment which offers learning opportunities
-Entrepreneurial environment to inspire innovation and enthusiasm

We utilize the expertise of our people to innovate products to meet tomorrow's needs. If you are interested in applying your skills and knowledge to make a global impact, then discover the numerous career opportunities at Flex Films and become part of our international team.

Company Description

Respect * Customer Driven * Innovation * Global Perspective * Action Oriented \r
\r
Flex Films, located in Elizabethtown, KY, is a world class player in the polyester film and flexible packaging markets through driving efforts in technology, innovation, and product development. Flex Films is part of UFLEX Group which exceeds annual revenue of $1.2 billion, operates on 4 continents, and supplies products to over 140 countries.\r
\r
Flex Films Offers: \r
-Competitive salaries and comprehensive benefits\r
-Diverse, inclusive work environment which offers learning opportunities\r
-Entrepreneurial environment to inspire innovation and enthusiasm\r
\r
We utilize the expertise of our people to innovate products to meet tomorrow's needs. If you are interested in applying your skills and knowledge to make a global impact, then discover the numerous career opportunities at Flex Films and become part of our international team.

Customer Service Representative

5 days ago

Domino's Pizza | Pizza Properties Inc. Elizabethtown, United States

Hot job opening, fresh out of the Oven · We are happy that you are interested in joining the Domino's team · Domino's Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 countries and we are continuously growing · - In our stores, team members le ...
Member Services Representative

4 weeks ago

Planet Fitness Elizabethtown, United States

Planet Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk-related activities including answering phones in a fr ...
Parts and Service Representative

6 days ago

1 Resource Group Elizabethtown, United States

Job Description · Job Description1 Resource Group is looking for a friendly and customer-oriented Parts and Service Representative-equipment parts to join our clients dynamic team. As a Parts and Service Representative, you will be responsible for providing exceptional customer s ...
Customer Service Representative

2 days ago

Absolute Elizabethtown, United States Permanent

Overview: · Absolute Services is looking to add Customer Service Representatives to our GROWING CALL CENTER · If you like to stay busy, know how to prioritize, and you work well in a high-volume atmosphere, this could be the right fit for you · Why join THIS team? · Flexible ...
Customer Service Representative

1 day ago

FiveStar Elizabethtown, United States

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean. · Essential Job Duties:Provide FiveStar customer servi ...
Customer Service Representative

2 days ago

Kelly Ryan Cleaver - State Farm Agent Elizabethtown, United States

Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Kelly Ryan Cleaver - State Farm Agent, you will generate the kind of exceptio ...
Customer Service Representative

1 week ago

Kelly Ryan Cleaver - State Farm Agent Elizabethtown, United States

Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Flexible schedule · Opportunity for advancement · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Kelly Ryan Cleaver - State ...
Customer Service Representative

7 hours ago

Kelly Ryan Cleaver - State Farm Agent Elizabethtown, United States

Benefits:401(k) matching · Bonus based on performance · Competitive salary · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Kelly Ryan Cleaver - State Farm Agent, you will generate the kind of exceptional client experiences that rei ...
Customer Service Representative

2 weeks ago

The Reserves Network Elizabethtown, United States

Job Description · Job DescriptionHelpdesk Technician / Customer Service Representative · Hours: 8:00 am – 5:00 pm, Monday – Friday for training · Work for a local telecommunications company that has been servicing Hardin County and surrounding counties for more than 3 decades. Th ...
Customer Service Representative

3 weeks ago

Kelly Ryan Cleaver - State Farm Agent Elizabethtown, United States

Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Flexible schedule · Opportunity for advancement · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Kelly Ryan Cleaver - State ...
Member Service Representative

3 weeks ago

Navy Federal Credit Union Elizabethtown, United States Full time

Overview · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ca ...
Customer Service Representative

2 weeks ago

Jacob Willett - State Farm Agent Elizabethtown, United States

Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
Customer Service Representative

2 weeks ago

Lance Taylor - State Farm Agent Elizabethtown, United States

Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
Customer Service Representative

3 days ago

Crimson Technologies Cave Spring, OK, United States Freelance

**Customer Service Representative (m/f/d) Inbound** · **Our Offer for You**: · - A permanent employment contract · - A fair and appropriate salary for the job responsibilities · - A diverse and responsible position with interesting tasks and varied activities · - Collaboration in ...
Customer Service Representative

1 week ago

Fortive Elizabethtown, United States Full time

Incumbents in the job family interact with customers and sales representatives to handle some or all of a variety of sales support functions depending upon level and experience including customer care, order entry, price quotes, returns pricing, credit, correspondence, and provid ...
Customer Service Representative

3 days ago

Phoenix Industries New Hope, KY, United States Freelance

**We are urgently looking for 30 new employees in the next 10 days in New Hope, KY. That's why we have special conditions for you - so take advantage of this unique opportunity to join us Apply now and secure a position starting in March** · **What we offer you**: · - Starting sa ...
Customer service representative

3 weeks ago

Apex Ventures Muldraugh, United States

About us: · The EXTERN Messdienst GmbH has been a successful medium-sized family business in the field of heating and operating cost billing, as well as the installation of measuring technology and smoke detectors since . WE WILL TELL YOU EVERYTHING ELSE IN A PERSONAL CONVERSATIO ...
Customer Service Representative

3 days ago

Nexus Innovations Summersville, KY, United States Freelance

"Speakeasy Berlin is a modern language school for German as a foreign language located in Summersville, KY. We offer in-person and online intensive courses, evening courses, corporate training, and many other exciting formats. Every month, young (and older) adults from all over t ...
Member Service Representative II

3 weeks ago

Members 1st Elizabethtown, United States

** Member Service Representative II (PC 403)** · **Job Category****:** Members Services / Sales **Requisition Number****:** MEMBE002669 Showing 1 location **Job Details** · **Description** · **Unmatched company culture If there is one concept, we want you to understand about u ...
Telephone Customer Service Representative

3 days ago

Nexus Innovations Mount Vernon, KY, United States Freelance

**We are currently seeking employees (m/f/d) as a **Telephone** Customer Service Representative (m/f/d) / Call Center Agent (m/f/d) for a client in Mount Vernon, KY.** · **What we offer you as a **Telephone** Customer Service Representative (m/f/d)**: · - **permanent employment** ...