- Managing Key Customer programs while managing a team on employees
- Uses analytical skills to structure resources, manage budget and ensure resources are in place to support customer activities.
- Interface with customers to ensure schedules are met on a timely manner.
- Manage local spares and inventories for installed equipment base.
- Develop basic knowledge of all installed equipment base in region / market.
- Develop technical competency of direct reports to ensure up to date knowledge base for new equipment installation and other activities.
- Provide direction to staff, sets priorities, establish workload, and provides support on decision making
- Establish and maintain a working environment conducive to positive morale and teamwork.
- Manage development, performance management, personnel issues, disciplinary measures for his team.
- Provides technical expertise and leadership in assigned area. Performs or directs more complicated repairs when necessary.
- Perform other duties as assigned.
- Ability to clearly understand customer issues and manage timely resolution working with local team members and supply center.
- Ability to work with global organization and groups.
- Ability to work with internal and external customer and suppliers.
- A dynamic 'can do' personality with excellent relationship building skills, and result-oriented approach.
- Excellent communication skills (written, verbal), strong presentation skills including ability to interface and present to customers at all levels
- Proficiency in Microsoft Office tools (Power point, Excel, Project, Word etc.) is essential.
- Motivated, self-starter with demonstrated leadership skills and ability to manage multiple projects without direct supervision.
- Approximately 15% Domestic and International travel required.
- A BS Degree from an accredited University with a minimum of 10 years'
- Experience with a minimum of two back-end processes is a definite advantage
- Required certification may vary depending on actual work experience
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Senior Field Service Manager - Hillsboro, United States - Akkodis
Description
Job Description
Job DescriptionThe Senior Field Service Manager (Sr. FSE Manager) is responsible for managing a team on Engineers who are performing installation, qualification, maintenance, troubleshooting and repair of company supplied equipment of several products. This includes planning, scheduling, coordinating, cost control and monitoring the work in an advisory capacity as well as supervising company employees in the performance of their work. This also includes resolving internal and external conflicts.
Type: Direct Hire – Internal W2
Salary: $125k - $160k/Annual
Location: Beaverton, OR (Possible hybrid option once full inserted into processes)
**Experience in IC Packaging, and Assembly related equipment required
Previous experience in a supervisory management position is highly preferred. The Senior Manager is required to be proficient in basic systems technologies and serve as a technical resource manager for regional customers and staff.
Duties and Responsibilities
Education and Experience Requirements:
For other opportunities available at Akkodis go to If you have questions about the position, please contact
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit " target="_blank">
The Company will consider qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.
Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.
Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.
Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.
Our Evolution and Your Role in It
Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.
Empowering the Future
We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.
Join the Akkodis Community
At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
Company Description
Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\r
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r
\r
Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r
\r
Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r
\r
Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r
\r
Our Evolution and Your Role in It\r
\r
Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r
\r
Empowering the Future\r
\r
We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r
\r
Join the Akkodis Community\r
\r
At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
