Manager III, Customer/Field Service Engineer - Hillsboro, United States - APPLIED MATERIALS

APPLIED MATERIALS Hillsboro, United States

3 weeks ago

Description

Manager III, Customer/Field Service Engineer (M3)

** Experienced in semiconductor manufacturing and wafer fab equipment **

Key Responsibilities

Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.

Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.

Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.

Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the "mentor" program so that all new engineers have a defined mentor. Executes escalation procedure.

Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.

Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.

Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Functional Knowledge

Solid understanding of semiconductor manufacturing & wafer fab equipment (operational & service experience)
Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

#LI

Qualifications

Education:

Bachelor's Degree

SkillsCertifications:Languages:Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Shift:

10-Day 8-Hr (United States of America)

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

Referral Payment Plan:

None

U.S. Salary Range:

$92, $126,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Field Service Engineer

2 weeks ago

Paradigm Information Services, Inc. Hillsboro, United States

Paradigm is seeking a Field Service Engineer to support our client located in Hillsboro, OR. In this role, you will work on maintenance of E-beam machines and electron-beam lithography tools on the client site. · Type: Full-Time, Direct hire · Location: On-site in Hillsboro/Clien ...
Field Service Engineer II

1 week ago

APPLIED MATERIALS Hillsboro, United States Full time

Field Service Engineer II (C2) · ** Future Opportunity - Please submit your application to be considered for future opportunities ** · If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engine ...
Field Service Engineer III

1 week ago

APPLIED MATERIALS Hillsboro, United States Full time

Field Service Engineer III (C3) · ** Future Opportunity - Please submit your application to be considered for future opportunities ** · If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engin ...
Manager III, Customer/Field Service Engineer

1 week ago

APPLIED MATERIALS Hillsboro, United States Full time

Manager III, Customer/Field Service Engineer (M3) · ** Experienced in semiconductor manufacturing and wafer fab equipment ** · Key Responsibilities · Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Perfo ...
Engineer - Service Engineering

3 weeks ago

APPLIED MATERIALS Hillsboro, OR, United States

Field Service Engineer I (C1) · ** Future Opportunity - Please submit your application to be considered for future opportunities ** · If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Enginee ...
Service Engineer

3 weeks ago

Support Revolution Hillsboro, United States

Select how often (in days) to receive an alert: · Create Alert · About Supermicro: · Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded custo ...
Service Engineer

1 week ago

WGNSTAR Hillsboro, United States

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who ...
Service Engineer

3 weeks ago

WGNSTAR Hillsboro, United States

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who ...
Field Services Engineer

3 weeks ago

Prosum Hillsboro, United States

This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment provider with a presence in Hillsboro, OR. This role will be 80% onsite and the rest remote. Semiconductor industry experience is required. · Job Description: · T ...
Field Services Engineer

3 weeks ago

Nova Ltd. Hillsboro, United States

Nova Measuring Instruments, Inc. is looking for a Field Service Engineer to support our customer in Hillsboro, OR. Relocations within the US will be considered. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology[y d ...
Field Services Engineer

2 weeks ago

Insight Global Hillsboro, United States

Must be able to be onsite in Hillsboro, OR or Rio Rancho, NM · Days or Night Shift available · Direct Hire · Qualifications / Education / Skills and Experience: · This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years o ...
Field Services Engineer

6 days ago

Insight Global Hillsboro, United States

Must be able to be onsite in Hillsboro, OR or Rio Rancho, NM · Days or Night Shift available · Direct Hire · Qualifications / Education / Skills and Experience: · This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of ...
Field Service Engineer

3 weeks ago

ASM Hillsboro, United States

Field Service Engineer · Job Location: Hillsboro, OR · Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations. Create and maintain a high level ...
Technician A, Engineering Services

3 weeks ago

Talent Software Services Hillsboro, OR, United States

Technician: Engineering - III · Job Summary: Talent Software Services is in search of a Technician: Engineering for a contract position in Hillsboro, OR. The opportunity will be four months with a strong chance for a long-term extension. · Primary Responsibilities/Accountabilitie ...
Field Service Engineer

2 weeks ago

EV Group, Inc. Orenco, United States

Job Title: Field Service Engineer – Equipment Installations · Reports to: Site Coordinator · Classification: Non-Exempt · Summary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, an ...
field service engineer

2 weeks ago

Randstad North America, Inc. Hillsboro, United States

Our client, an electronic manufacturing company, is hiring a full time Field Service Engineer for a full time/direct hire opportunity. The client is a medium size company that does inspections and measurements for semiconductor products. This positio Service Engineer, Field Servi ...
Field Service Engineer

1 day ago

EV Group, Inc. Hillsboro, OR, US, United States

Job Title: Field Service Engineer – Equipment Installations · Reports to: Site Coordinator · Classification: Non-Exempt · Summary: · This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, an ...
Field Service Engineer

1 week ago

TriCom Quest Hillsboro, United States

Job Description · Job Description · A growing international company in the semiconductor industry is seeking Field Service Engineers in multiple locations: Hillsboro, OR; Santa Clara, CA; Phoenix, AZ; Chandler, AZ. · $85K – 100K per year · Medical/Dental/Vision/Life · (100% co ...
Field Services Engineer

1 week ago

Prosum Hillsboro, United States

This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment provider with a presence in Hillsboro, OR. This role will be 80% onsite and the rest remote. Semiconductor industry experience is required. · Please read the inf ...
Field Service Engineer

3 days ago

ASML Holding N.V. Hillsboro, United States

S and Responsibilities:Drive system performances (availability, MTTR, Schedule down predictability) to target. Perform maintenance and repair actions within agreed boundaries. The EXE Field support engineer will primarily work within our customer Fab Service Engineer, Field Servi ...