- Patrol designated areas of the city and respond to and investigate complaints related to tour services.
- Issues citations and subpoenas to recorders' court as required; takes photos and video of violations for evidence.
- Establishes, updates, and maintains case files; testifies in court.
- Assists with conducting tourism surveys.
- Contacts customers by telephone, email, mail, and in person regarding citations and other issues; answers inquiries from customers, resolves citizens' complaints, and problems within legal guidelines of the department.
- Enforce regulatory codes and ordinances as mandated.
- Provides assistance in the development, implementation, coordination, and maintenance of public health preparedness.
- Coordinates the towing of vehicles.
- Maintains accurate records.
- Provides information to customers regarding policies and processes.
- Performs other related duties as assigned.
- Knowledge of city and department policies and procedures.
- Knowledge of related City of Savannah tour services codes and ordinances.
- Knowledge of the principles and practices of code enforcement.
- Decision-making skill.
- Skill in compiling information and preparing reports.
- Skill in operating such office equipment as a computer, calculator, copier, and facsimile machine. Must be proficient in typing and have strong computer skills.
- Skills in establishing priorities and organizing schedules and operating tasks.
- Skill in interpersonal relations.
- Skill in oral and written communication.
- Yes
- No
- Yes
- No
- Yes
- No
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Tourism Compliance Officer - Savannah, United States - City of Savannah, GA
Description
Salary : $31,985.00 AnnuallyLocation : Savannah, GA
Job Type: Full-Time Permanent
Job Number:
Department: Special Events Film & Tourism
Opening Date: 04/25/2024
Closing Date: 5/5/2024 11:59 PM Eastern
Purpose
The purpose of a Tourism Enforcement Investigator is to ensure compliance with tourism-related ordinances, regulations, and policies. Their role involves conducting investigations to address potential violations within the tourism industry. This may include monitoring tour services, ensuring adherence to established rules, and resolving any issues related to non-compliance. The Tourism Enforcement Investigator plays a crucial role in maintaining the integrity of the tourism industry, promoting responsible practices, and addressing concerns to enhance the overall experience for both visitors and the local community.
Essential Job Functions
Requires a High School diploma or GED, and some code enforcement or field investigative experience; or any equivalent combination of education, training, and experience.
Proficiency in Microsoft Word and Outlook, as well as the ability to operate a Smartphone, is required for this role.
Various Schedules Available: Day Shift: Flexible
Night Shift: 4 pm - 1 am and 5 pm - 2 am
night positions may receive 5%-10% additional compensation depending on their shift hours.
Additional Requirements
Background investigation, including supervised drug screen, post-offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.
The position requires working during weekdays and weekends, with occasional commitments related to events and office responsibilities.
Additional Information
SUPERVISORY CONTROLS: The Tourism Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with policies and procedures.
GUIDELINES: Guidelines include the Savannah Code and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY: The work consists of related code enforcement activities. Unhappy tour service providers contribute to the complexity of the position.
CITY OF SAVANNAH EMPLOYEE BENEFITS
Overview of Benefits
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
Healthcare
PPO Medical Plus Plan
PPO Medical Basic Plan
Dental Plus Plan
Dental Basic Plan
Vision Service Plan
Life Insurance
Basic Life and ADD
Supplemental Life Employee
Supplemental Life Spouse
Supplemental Life Child
Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.
01
Do you hold a valid state driver's license with an acceptable driving history?
Do you have a High School Diploma or GED ?
Do you have work experience issuing citations for code enforcement violations? (If yes, this experience must be listed in the Work Experience section of this application.)
