Night Auditor - Savannah, United States - Motel 6

Motel 6
Motel 6
Verified Company
Savannah, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).


Primary responsibilities include:
registering guests making reservations preparing daily reports balancing transactions and conducting security walks.


Responsibilities:


QUALIFICATIONS:


  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with mínimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, and in high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to work in a selfmanaged environment.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guests.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:


  • Approach all encounters with guests and associates in a friendly serviceoriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day's work
  • Maintain cashiering responsibilities as per Front Office procedures according to standards.
  • Maintain Front Office computer system operation according to standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to standards.
  • Maintain proper record keeping (i.e. log books etc.) according to standards.
  • Be familiar with all policies and house rules.
  • Complete the initial direct bills daily and place on the Property Manager's Box; Attach all folio to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times attentive friendly helpful and courteous to all guests, managers, and fellow associates.
  • Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according to procedures.
  • Follow up to ensure that nightly walkthrough includes straightening of pool and Jacuzzi area (property specific)
  • Handle items for Lost and Found according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).
  • As applicable to the hotel may assist guests with misc. items to be delivered to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Types:
Full-time, Part-time


Pay:
$ $16.00 per hour


Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Weekends as needed
  • Weekends only

Work setting:

  • Inperson

Experience:


  • Hotel experience: 2 years (required)

Work Location:
In person
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