- Process customer logistics orders and service requests accurately and efficiently
- Coordinate with internal departments to fulfill customers' orders and requests
- Schedule delivery appointments for outbound transportation orders
- Provide regular status updates to customers
- Resolve customer concerns with effective communication, excellent order management, and customer service
- Ensure on-time and accurate invoicing of orders
- Minimum of a High School Diploma or equivalency required
- Previous customer service experience is preferred
- Must be able to multi-task in a fast-paced environment and have high attention-to-detail
- Procedural mindset with ability to prioritize and efficiently manage high e-mail volume
- Ability to communicate effectively with customers via email and phone
- Previous experience in Produce and Logistics industry is preferred
- Ability to perform, collaborate, and effectively work with others in a team based environment
- Strong interpersonal, organizational and problem-solving skills
- Computer-savvy with a working knowledge of logistics software (ERP) is preferred
- Comprehensive medical, dental, and vision coverage
- Earned Wage Access - flexible access to wages before payday
- Paid time off and holidays
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Company life insurance & voluntary life insurance
- Short-term and long-term disability
- Additional benefits include tuition reimbursement, wellness program, employee assistance program, Success Coach, and more
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Logistics Coordinator - Ephrata, United States - Four Seasons Produce
3 weeks ago
Description
Provide exceptional logistics solutions and customer service by efficiently coordinating with customers, internal warehouse operations, and transportation teamsSchedule: This position is Monday - Friday from 8:00 am to 5:00 pm
What you get to do as a Logistics Coordinator
We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast regions. We partner with local growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our Drivers to deliver to independent retailers, natural food stores, and food co-ops.
We care about our associates and are committed to a healthy, diverse, and inclusive work environment.
All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state and local laws.
Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.
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