Jobs

    Collections Specialist - Louisville, United States - Willis Klein

    Willis Klein
    Willis Klein Louisville, United States

    3 weeks ago

    Default job background
    Accounting / Finance
    Description
    :

    Collections Specialist

    We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.

    The Company: Willis Klein Commercial Sales is an established and diversified family-owned distributor of Division 8 and 10 architectural building products and is known for the great care we take with clients and employees alike.

    • Our direct access to the most obscure materials makes us the security resource for regional hospitals, universities, schools, and other existing businesses and institutions.

    The Position: We're looking for a Collections Specialist. The pay range we're offering is $39-44k annually.

    • We offer Health, Dental, Vision and Life Insurance
    • We also offer PTO and Retirement Plans

    Requirements:

    • Attention to detail and accuracy
    • Organizing and Prioritizing
    • Articulate and professional, enthusiastic attitude and a focus on results are required
    • Strong communication skills
    • Excellent phone presence and interpersonal skills
    • Strong verbal, written and time management skills
    • Self-motivated
    • Ability to multi-task and to meet deadlines
    • Proficiency in accounting software and Microsoft Excel
    • Knowledge of relevant laws and regulations pertaining to accounts receivable

    Responsibilities:

    • Account Receivable Management
    • Monitor and manage a portfolio of customer accounts to ensure timely payment of outstanding invoices
    • Contact customers through various communication channels to secure payment and negotiate payment plans if necessary
    • Customer Communication
    • Conduct courteous and effective communication with customer to resolve payment discrepancies and inquiries
    • Provide clear and concise explanations of outstanding balances, late fees, and payment terms
    • Issue Resolution
    • Investigate and resolve payment discrepancies and billing issues promptly
    • Collaborate with internal teams such as sales or customer service to address customer concerns and enhance overall customer satisfaction
    • Recordkeeping and Documentation
    • Maintain accurate and up-to-date records of all customer interactions, payment arrangements, and correspondence
    • Prepare and submit regular reports on the status of outstanding accounts to management
    • Credit Analysis
    • Assess creditworthiness of customers and recommend credit limits based on analysis and payment history
    • Make recommendations to management for account adjustments, write-offs, or collections escalation
    • Compliance
    • Ensure compliance with company policies and relevant regulations in all collection activities

    The Location: Willis Klein is based in Louisville, Kentucky. This is a great place to live because of the affordable housing market, adequate outdoor recreation, and quality education. Louisville is also home to a thriving culinary scene, action-packed sporting events, and the Kentucky Derby

    Why Should You Apply?

    • Career Advancement. We're committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you.
    • Team Culture. At Willis Klein, our culture is at the heart of everything we do. We're dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity.
    • Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and more

    Willis Klein Locksmithing & Security is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.

    Requirements:

    PI75dead



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